Sprecher Penny L Dr 12801 Iron Bridge Road, Chester, VA 23831

"Dr Sprecher is exceptional if you need help with anything such as Accommodation letters or diagnostic she’s the one she helped me and my daughter on the same day."

"Udate from post 3yrs ago, Receptionist is very rude. She argued with me in front of my son, a parent of a patient, & even a doctor. She upset me so bad i could not stay to finish testing for my son. I waited 2 months for this appointment. Now it will be a longer wait to have my child's testing complete. I pray this practice will be blessed with a Receptionist that will show respect to patients, parent's and staff. It is important to know 1st appointment is not done with Dr. Sprecher which I was not told when I called to make an appointment for my child. Dr. Sprecher is very nice, takes her time with her patients. Explains things very detailed."

"After 6 months of waitlists and other doctors, we were having difficulty getting our son diagnosed. Then we found Dr. Sprecher. They were so accommodating, patient, and helpful through the whole process and really helped make me and my husband, as well as our 5 year old son at ease. Thank you so much for making this process easier with your amazing staff."

"She provided extra testing to properly prove what my son is diagnosed with even on the day of his results because she is entirely dedicated to making sure that she does her best. I wish we would have met her sooner. I have nothing but nice things to say about her & her office staff. Thank you all for everything! I look forward to our next appointment."

"This was the worst experience I have had in a very long time. Complete incompetence on the part of the staff, poor communication regarding the nature of appointments and what will happen at the appointment, told paperwork must be filled out even though none was given to us during a forty minute wait AND despite filing it out online ahead of the appointment, the appointment changed due to staffing issues. We waited months to get in here for ADHD testing only to completely have our time wasted. Do NOT bother with this practice. They are unprofessional, not courteous and have many issues they need to resolve before they continue taking on more new patients. Go elsewhere, we certainly will. It’s worth mentioning, given the response, that we did not notice ANY sign in sheet, there was NO sign indicating that we should sign in, and no one directed us to do so. Furthermore, I gave my name and insurance card to the receptionist who absolutely knew I was there as she made a copy of it and came out to give it back to me. I will also mention that I am well aware of the insurance requirements for psychological testing as I just did this using the same insurance for my older daughter in PA before moving to VA. I have a great deal of experience with psychological testing, having eight kids, two of whom are on the spectrum. The issue was not as much about those requirements as it was about the staff giving me conflicting information regarding the appointment on more than one occasion. I sincerely hope they will fix their issues as I am told, and do believe Dr. Sprecher is a very good clinician with an excellent reputation. It’s not my intention to convey otherwise about her personally, however unfortunately the issue surrounding staff and communication will impact on her practice and the willingness of people to come there."