Family Insight, P.C.

"Horrible staff and counselors. The secretary didn’t even check me in for my appointment. I waited an hour in the office and seen the counselor leave. I received my records and they are very inaccurate. The counselor wrote very untrue statements about me and why I was their. She even came up with a fake diagnosis after one one hour visit. Ironically I went to this office for family counseling and the other party never participated. I wouldn’t recommend taking anyone here if they need help. This place isn’t legally licensed or credentialed. I have no idea how they’re open."

"The place shouldn’t not have any stars, Hiring process is terrible they want all these things they don’t tell you about and communicate is not a thing here you have to jump through hops to get absolutely no where, unprofessional and not worthy of anyones business or time cause they will waste yours. If your thinking about working here or putting your child here do not it’s been the worst couple weeks. They don’t care about anyone but themselves"

"Only recommendation I would give this company would be for our ABA Therapist. She keeps in direct contact with us everyday, everyone else doesn't care. The office and the supervisor for my child would never contact us. The only one who would contact us would be our regular therapist. This is a sad way to run a "company" for families."

"While I was wanting on my car to be serviced I sat in a waiting room and listened to Keith talk about his patients by name on speaker phone in waiting room for almost an hour. I and everyone else in the building got to hear about his patients by name and their: drug problems, medications they are on, family situations, cutting themselves, 11 year old choking his mom, where they live, where they go to school, foster parents, plans for treatment, mentoring program, etc. What happened to privacy and confidentiality? He needs to learn that there is a time and place for these things and not to use a speaker phone in public. Not only it is unprofessional, it is rude. If this was my family situation and i heard this in public I would sue."

"Most unprofessional place I have ever dealt with. They provided ABA therapy for my son for a few months (don’t think they actually even knew what they were doing). The main person to set you up with services is located in California, not Lynchburg va. Extremely slow to take any actions and set up services. And Amy the supervisor is a know it all joke of a woman. I would suggest going to the autism center or any other reputable place in town. This place should be put out of business."