Walmart Pharmacy

"Very fast and nice when I come in."

"The call in pharmacy system to dial in refills after and before the pharmacy hours, is not working at the Walmart Madison Heights Va Store for over 90 days now. Haven’t been able to place any prescription using their call in system in 3 months. Must call during 9-7 to place it with a pharmacy assistant. Which takes time away from them filling prescriptions. Please fix this issue"

"This pharmacy has gotten horrible! The last 4 times they have either not had my medicine or only had half of it and not bothered to tell me until I got there to pick it up. This time I actually called my refill in and talked to a person. I was told they were running behind and it would be ready at 3:00. At 3:00 I was told 15 more mins. At 3:20 I am told 20 more mins. The lady acted very rude! I will be changing to another pharmacy."

"Super rude girl there. Was extremely rude to my mother for no reason AT ALL and has been to others as well. I guess when she’s having a bad day everyone has to and so far nothing seems to have been done about her. She should not be working in customer service. As a matter of fact it seemed like the manager was taking up for her saying that they’ve had problems with her before but she’s gotten a lot better like that’s better?? How was she before??? Absolutely ridiculous."

"I recently picked up a prescription from the Madison Heights Walmart pharmacy. It is a monthly prescription no different, same color same size pill. However after I looked at the label and looked at the bottle only had half the amount I should have had, It was 15 instead Of 30. The milligram had been changed from the prescribed 2 milligram to 4 mg. I was never told of this change. When I called Walmart just now, Walmart told me they changed it because they were out of the 2 milligram. They said they did call the doctor for permission, I will check that tomorrow. I adked about the price increase of $2, the tech just said insurance coverage. However I was not informed, I was not called, I was not told at the counter. Because of the increase in the milligram and me not knowing the difference, I could be dead right now. Thank God I've only taken 3 of the higher dosage pills. I'm not sure I can ever trust Walmart pharmacy again."