Albano Cleaners 234 West 22nd Street, Norfolk, VA 23517

"We really wanted to like this place based on the hand off, but we've never had a dry cleaning service this bad. The first person we spoke with was friendly and helpful. They offer a 20% discount when you pay in advance which we found out why. Several clothes were starched to the point it felt like plastic and we specified no starch. Other articles of clothing were stained as well (which were not there before). We left about half of the clothes there for them to redo and there is still damage and collars from the starching process (which again, we said do not do) look beyond repair. We're not taking it back for a third time and hope that they can be fixed. Other pieces that weren't damaged need spot ironing. We are disappointed to say the least because we've never had issues with dry cleaning, and we lost money. We are not returning and do not recommend this company. Lastly, the second person who helped us was not phased by any of the issues and seemed inconvenienced, not helpful or apologetic."

"Met with complete aggression and rudeness cause my shirt was assumed to have Cost $500 and she said “ we not giving you $500 if we mess it up” how rude, never going back"

"100/10 service here. Couldn’t be happier with the customer service here, they’re completely appreciative and supportive of my military service and my need for a same day military uniform to be pressed. They instantly took my uniform and pressed it within 15 minutes. Everyone please come support this business, especially this location in particular. I will definitely be back!"

"Had a friend take his jacket with a super tough stain and now it looks brand new! First experience at a dry cleaners and we were very impressed"

"The staff was friendly and helpful. I brought three custom-made shirts and they did a good job on them. You get a 20% discount if you pre-pay on dropping off."