Betty Brite Cleaners 6027 Wilson Boulevard, Arlington, VA 22205

"Earlier this week , I visited this cleaner to drop off several items for cleaning and alteration. My load included 7 shirts, 6 pants, and an additional pair of pants reserved for alterations. The owner was present and took the opportunity to boast about the longevity of his business, proudly sharing stories of satisfied customers who praised his punctual services. He assured me that my 7 shirts and 6 pants would be ready for collection the following day after 6pm. The altered pants, he said, would be available the day after that. Given his confident demeanor and the steep price tag of $92, I was hopeful that everything would be completed on time, even if it was a day later than initially promised. Imagine my frustration, then, when I returned two days later to find that only part of my order was ready. The woman working the weekend shift informed me that just 4 shirts and 3 pants were ready for pick-up. They had no excuse for the delay, and I was left in a difficult position, as I was about to travel abroad. The missing items—4 pairs of pants and a shirt—were a significant part of my travel wardrobe. I was deeply disappointed, not only by the delay but also by their lackadaisical response to the situation. The staff offered an empty apology that amounted to a dismissive "so what". It was a stark contrast to the owner's high praises of customer satisfaction and timeliness. His words now seem hollow, given the reality of my experience."

"I took my curtains that I had in my living room that needed some deep cleaning. Cleaned professionally with no issues or odor. I was slightly anxious that they were going to shrink, but came out cleaner than ever before. Planning on bringing more laundry to test them out too next time."

"Just moved to this area and needed to get some of my blouses and dresses dry cleaned. My friend referred me to this cleaner and they did a wonderful job. My clothes came out odor free and like brand new. Very content and satisfied with the outcome. Also the owner even offered to bring my clothes back to my resident at no charge when I told him I was too ill to pick my clothes up."

"I had a good experience the staff they were very polite and exceptional with service. My clothes came out refined and were shrink free. I really liked that I could not make it to the store but the owner delivered my clothes to my house that evening."

"Please do yourself a favor and don't go here. If this review helps one person it will be worth it. I used this dry cleaner because of their convenient location to Bluemont, but never again. They have currently lost 2 of my shirts and one pair of pants on two separate occasions. The last incident occurred when I dropped off 1 dress shirt and 1 pair of dress pants and went to pick them up the following week. Needless to say they could not find my clothes and stated that they would call me back later that day. No one ever called so I checked with them the next day and still nothing. I get the feeling that just want me to drop this issue and I have resolved myself that I will just have to replace my dress clothes. But I at least hope this helps others so they don't make the same mistake I did. PLEASE GO SOMEWHERE ELSE!"