Travel Health of Williamsburg

"This was the most disorganized and absolute terrible doctor I’ve been too. I come from 30 mins to get a shot and have a scheduled appointment and she doesn’t show after I have confirmed with her about my times . This is complete disrespect to me because my time and money were wasted . Then to add on to it doesn’t answer her phone . As a business how are you late to an appointment that YOU SET. It just shows you have no consideration to any of your customers and should not be operating for the pure belligerence of her to not come is absolutely beyond me just go to cvs for this is a disorganized and dis functional office . I have a lot more to say but I’m done on that note NEVER COME HERE . For you will be thoroughly disappointed."

"Niki is extremely knowledgeable, professional, and thoughtful. She advised me on the best immunizations and prophylaxis for a trip I am taking, including pointing out that one of the vaccines I was asking about was not indicated for the areas I am visiting. Everything was clear and straightforward. I would recommend her services and will certainly visit again when I take another trip abroad. My only complaint is that it is hard to reach the office sometimes because the voice mail on the phone line is been full, so I can't leave a message for her to call me back about."

"Extremely professional and kind, went far above and beyond to help me when I called from abroad to get a replacement card after 19 years (!)—and they put it in the mail the same day! Besides this great help, they also checked in with me about my current vaccines and made sure I knew what I needed now while living abroad. They are singularly professional and generous with their time and efforts, and they are doing a great service to the community, near and far. Cannot thank them enough or recommend them more highly."

"We received one vaccine for travel in the office and needed a couple additional prescriptions to carry. This was a frustrating business to use and there were a few concerning things we encountered: - The staff is currently a single nurse so there is no one to pick up the phone. I called multiple times before she happened to pick up the phone to schedule an appointment, and their voicemail is full so you can't leave a message. - The office itself is very disorganized; the filing system seemed to be stacks of papers with patient information on the floor - Related to the above, prescriptions needed for travel were never called in and no one picked up the phone when we called to follow up. We called multiple times a day for several days (cumulatively about 30 times) before we ultimately returned to the office in person to get the nurse to call the pharmacy. However, while she spoke to the pharmacy on the phone while we were in the office, she ultimately did not actually leave the pharmacy any prescription information that they could fill and we are now two days out from international travel still without the travel medications that were initially promised two weeks ago. - The nurse providing the vaccination commented that "Hep C doesn't exist" which was concerning coming from a medical professional The nurse is kind but, given our experience, we will not be returning."

"Nikki was absolutely amazing and incredibly patient! Nikki made my day. She not only answered all my questions but also took notes for me so I will not forget about things. The price of this place was very reasonable, unlike many immigration physical exam offices that charge significantly more for much less."