ASAP Dry Cleaners

"After informing them that I was not pleased with an alteration, they quickly corrected it without additional charges. Overall I am happy with their services."

"What worst than the cleaning service itself is that the customer service and the guy who works there is very weird and has really very bad attitude. the guy is very disrespectful and doesn’t even care for customers by saying they don’t care if customers happy or not . I brought my White clothing just for regular wash , I picked it up with full of dirt cause it was washed with some other colors , be careful guys if you want your clothes’s color not to messed up Do NOT COME HERE . I tried very nicely to show him what the issue is, but he gets so frustrated doesn’t even let you talk what I can say is that he has the worst customer service ever . What ashamed!!!!"

"3 stars only for the good cleaning, but the BAD customer service nothing more than ZERO. This business disappointed me with the BAD customer service; they charged me double the estimated price they stated over the phone and hung up when I confronted them with the inaccurate information they supplied. Misleading information about the prices. There is no price list on the website. Their website login is not working. Details: September 6, 2023 I called to know the cost of dry clean curtains, and the lady stated $5 per piece, so we dropped off 6 curtains. The banner in the store stated curtains are $6-$25, so we asked to confirm the price, and they said it will be reflected on your account. while there was an issue with my account and I couldn't login, so I called them, and the same person who gave me the initial estimate responded this time, she did not know anything about the website and said that they charged me $10 each piece, which was double the first quote. She also lied, saying that I asked about jackets when I clearly asked for curtains. When I mentioned the false information she supplied, she disrespected me by hanging up the phone while I was still speaking. Worst of all, when I reviewed my receipt, I saw that they had charged me $12 each piece. I strongly advise against visiting this business and will share the word."

"Had them dry clean my son’s ROTC uniform and went to pick up and was told it wasn’t ready on the day I was told it would be ready. I then went back the next day to pick it up and was told they could only find the shirt. They misplaced the jacket, jacket insert and the pants. I was told that I wasn’t the only customer that this happened to that day. And was told that the manager would call me back the following day and after growing concern from not hearing anything I called back at 4pm the next day and the person on the phone said they would locate the items and call me back. Finally was called back and able to pick up the rest of my order. In by Friday afternoon and finally got all my pieces the following Wednesday evening.."

"What a fantastic experience I had with these guys. I had a very expensive coat thats been sitting in a box for over a year, pulled it out for the winter and noticed that a couple of the buttons had gone missing. Took it over the ASAP, which was my first time there, to get it dry cleaned and have new buttons sewn on. For under $10, they made my jacket look good as new! Not only that, but when I dropped it off (around 8:30am) the lady told me it wouldn't be done until the next morning, but I got a text only 5 hours later saying that it was ready to be picked up!! Seriously the most painless and valuable experience I've had with any business in a long time. I could not recommend them enough and I will DEFINITELY be back!!"