Pondok Management

"if you’re seeing this please don’t live here. after one sem i can barely take it don’t waste your money please coming from a college student. DO NOT LIVE HERE IT IS THE WORST APARTMENT IN ALL OF RICHMOND"

"I suggest not renting any properties from Pondok Management. They have a nasty habit of losing rent payments and expecting tenants to track said payment. It’s happened twice since renting at 1207 West Franklin Street. Rent anywhere but here"

"They price gouge current tenants during lease renewal for $300+ added. If you give notice to vacate and decide not to renew they will list the unit way below your renewal offer and add 100$ to the new market listed. I do not recommend this community or working with their leasing management. Reply: I was not offered the market rate that the apartment was listed for on the market. You all have occupied tours and I spoke with the tenant that took over the new lease. I was offered a rate $200 higher than what it was put on the market as. You all keep telling yourself that. I do not recommend this property or management"

"They are very disorganized and bunch of thieves. Was looking for an apartment and everytime someone new would pick the call and would verify application multiple times. Plus, they asked for money in advance, clearly they are putting money in their pockets without caring about prospective tenants. Wasted money filing application here."

"Was initially impressed with the video tour I received, and sent in an application. My first mistake was not looking at the reviews initially, but I still decided to take a chance. I heard back that my application was approved, but that I would need a cosigner. When I called for clarification, I was then told that I could provide proof of employment (I'm moving from out of town) and then I wouldn't need a cosigner. I provided proof of employment- and called ahead to confirm that the proof I supplied would be sufficient- only to be told that it wasn't. And that I would still need a cosigner. When I called for clarification, I was told that it was decided by management. When I asked why I would need a cosigner, I was told that he "wasn't allowed to say" because of "policy" but that he could say it was partially due to "income and credit scores." I have good credit- I checked it this morning. I have sufficient income to pay rent and bills every month- I have been living on my own already for three years, and have had no need for a cosigner at my current place. And I was told today that the apartment I applied for is no longer available- so all this trouble for nothing. Due to this management company's inability to provide accurate information the first time, their refusal to tell me information about my own application, and the fact that this entire endeavor wasted not just my time but the time of my higher-ups at work, I will not be continuing my application, nor applying to any of their other properties. The only reason the rating's not lower is because I do appreciate how prompt they were in their responses. Other than that, I advise future applicants to be wary."