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2001 East
2001 East Broad Street, Richmond, Virginia 23223
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About the 2001 East
2001 East is a real estate agency located at 2001 East Broad Street in Richmond, Virginia, United States. Our team of experienced agents is dedicated to helping you find the perfect property for your needs. Whether you are looking to buy, sell, or rent, we are here to assist you every step of the way. Contact us today to learn more about our services and how we can help you achieve your real estate goals.
Photos of 2001 East
2001 E Broad St, Richmond, VA 23223, United States
Opening hours of 2001 East
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
Closed
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of 2001 East
"I toured these apartments a couple of weeks ago and I LOVED Erin Montez, the assistant property manager. She called me ahead of time and helped me know where to park and where to find the door to the leasing office and was so friendly that I had nothing but confidence going into the tour. She was easy to talk to and made sure to include my dog in our talks about options and even mentioned him by name in her follow-up email. The little things like that really make a difference! The renovated shared spaces are so nice as well. I ultimately went with another place but Erin's bright and professional manner has stuck with me and I'd recommend her care to anyone who wants to live near Shockoe!"
"I recently moved out and want to share my experience here. Management changed a few months ago. I only interacted with them for a maintenance request for a leaky faucet and the move out process, but everything went smoothly. The woman in the office was helpful and friendly. Prior management was good too. A seriously MAJOR issue during my time here was package theft. They would just leave out packages in the mail room and mine were stolen multiple times! Management installed secure package lockers right before I moved out though which will be a sigh of relief for future residents. My apartment was very nice. Nice kitchen, bathroom, everything typically worked. The amenities are great, but I wish there was a pool. It’s so hard to find access to a good pool in Richmond if it’s not in your house or apartment building. Always found a spot in the parking garage. The indoor garage was nice to have, especially in the summer heat. Overall it was a great experience for the price and would definitely recommend to others."
"This place was decent when Thalhimers owned and kept the place running. Now not saying the new owner is bad, the property management can use some work....alot of work. Issue one: maintenance doesn't fix anything. Your service request is ignored, its stuck on "in progress" for days leading to a week. Issue two: package theft this is an on going issue. Putting in new front doors, but still have the garage door broken and wide open for any and everyone to just walk in. Safe right?? Issue three: trash cans not being dumped. They would let the trash just build up and overflow. Whats the point of a cleaning crew if they not going to do the job. Issue four: property management doesn't return or acknowledge forms of communication. Called twice only to sent to voicemail, leave a voice-mail and not get a call back. Issue five: Air circulation within the building. The thermostat is at 83 degrees in hallways, stairsways, community area, and gym. Its hot outside its hot inside. Issue six: rent is ridiculously over priced. Your paying an arm, leg and kidney to live in an unsafe apartment building, with people stealing your packages that you spent your hard earned money on. This place was decent at a point, now its a question of is it going to get better. Maybe not, seeing how management here could careless. Or even properly introduce themselves."
"I have been calling this place over the span of a few weeks and absolutely zero people answered the phone and zero people called or contacted me back. I decided to go in and speak to someone in the office and to my surprise nobody was in there. So I decided to wait around just so I could call one more time just in case a miracle happened and by this time someone had walked into the office and saw the phone ringing and just didn’t answer. So I go up to the office and ask about available apartments and they are “fully occupied”. What a bunch of lazy and rude people. It’s quite pathetic that you can’t even give the decency to inform the public on the status of your apartments."
"Worst apartment management ever. Toilet water broke from 3rd floor apartment and dripped down to our apartment and the one below us. Carpets were all wet and ceilings were soaked in water. I asked for new carpet and the management said it's clean water. They tried drying the carpet without compensating for electricity bills or giving me temporary place to stay when they had 3 dehumidifiers and 2 fans running 24 hours for 4 days in my apartment. In the attached pictures you'll see water in light fixtures. Yes, that's yellow toilet water. When they realized they cannot just *dry* the carpet, they finally changed carpet for one of the bedrooms after almost 2 weeks after the leak happened. They tried fixing the water-soaked ceiling by painting over the stains and cracks. Almost 4 weeks after the leak, now I have molds in my room. They treated mold for the carpet when they were drying the carpet but I guess didn't expect the walls to be covered in mold? The management says they'll order some mold kit and paint over the mold. That's not gonna cut it. The management clearly do not care about your health. Anyways I'll be calling the health department inspectors. I need to get out of this apartment ASAP."
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