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Berkshire Hathaway HomeServices RW Towne Realty
701 Greenbrier Parkway, Chesapeake, Virginia, United States
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About the Berkshire Hathaway HomeServices RW Towne Realty
Berkshire Hathaway HomeServices RW Towne Realty is a leading real estate agency located at 701 Greenbrier Parkway in Chesapeake, Virginia. Our team of experienced and knowledgeable agents are dedicated to helping clients buy, sell, and rent properties in the area. Whether you're looking for your dream home or trying to sell your current property, we are here to guide you through the process with professionalism and expertise. Contact us today to see how we can assist you with all of your real estate needs.
Photos of Berkshire Hathaway HomeServices RW Towne Realty
701 Greenbrier Pkwy, Chesapeake, VA 23320, United States
Opening hours of Berkshire Hathaway HomeServices RW Towne Realty
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Berkshire Hathaway HomeServices RW Towne Realty
"This was the absolute worst experience we have ever had with a rental. We worked with Norvie and the move out process in particular was a nightmare. We hired a company to professionally clean the house and do the carpets. We were told the job they did was unsatisfactory. We walked the house with Norvie who pointed out everything she saw. We called the company back and we were again told the job they did was unsatisfactory. We cleaned the house ourselves. Again not good enough. We were charged $250 to clean the house the way they wanted and charged over 700 for the carpets. We took pictures and I will be working to get that money back."
"Our property manager was rarely available. A lot of our interactions went through his assistant, who was very nice, but never knew what was going on and was never able to help us because of it. This was tough because we had several serious maintenance issues including leaks, bugs, mold, and broken appliances. Management was very slow to respond to these issues and made little to no accomodations for us. For example, they had to tear out our entire floor and walls in the common space and we had contractors in and out rebuilding it for 2-3 weeks with no option to stay elsewhere. My roommate and I complained multiple times and eventually after our 3rd major issue our landlord agreed to send us a rebate check to accommodate our inconvenience. Two weeks later we turned in our 60 day notice and the landlord tried to retract his agreement to reimburse us for our troubles. When we did speak with our actual manager he was irritable and rude. He'd cut me off mid sentence and kept calling me pet names like "sweetie." He would text my personal phone as late as 10:30 at night with information that he should have known/communicated much earlier. Not only was that unprofessional, but it also made it nearly impossible to accommodate any of his requests, since my job requires more notice for PTO."
"With 5 years of renting experience, Berkshire Hathaway is by far the worst experience I've ever had. The property manager, Erica Hayes, is a unreliable and dishonest and never returns contact requests. The property owner she represents is a liar and a crook. DO NOT rent from this group. You will not be treated fairly. Towne bank should be ashamed to have this group tied to their name."
"Our Property Manager, Margie Chapman, falsified our accounting document, fail to follow through on needed repairs for the rental housing and just quit being our PM w/o any notice. She accused my family of being Hold Over Tenants in an email she sent on Labor Day not even realizing we had already moved. She missed the move out inspection and desperately tried to get us to come back so she could do the inspection. We refused. Now, we have to fight to get our Security Deposit back. We left the dwelling in pristine condition. Out of $1,695.00 she had the nerve to send a check to us for $378.75. I can't wait to Check her in COURT! The owner of the house, Harold S. told us the house looked better than it did when he had lived there."
"Update: BHHS reached out to me and the issue was rectified. Once again the property manager Mrs. Margaret Cody was GREAT. While the property manager was great. The bookkeeping department kept having issues on the return of my security deposit. As of now I still do not have my deposit returned and no clue as to when it will come. It has been 45 days and as per state law they only have 45 days to return it. Not 46 or 47 but 45 days. Will not be recommending this company to anyone. Which is a shame because the property manager was a good one. Nor will I rent from this company again."
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