Mayfair House Apartments

"We had writen confirmation by email for a booking for a room for 3 nights. When we arrived we found out the booking was cancelled, without prior notice. Apparently there was something wrong with the card. But no one wrote back with the issue which could have been solved before arriving. It is unaceptable a cancellation without a notice. Upon all, finding a place to stay in such busy week in London was a nightmare. Mayfair House suggested as a single option, to have a different room each nght in a different places all. Due to all this we can not recommend this palce at any means"

"The sign is clearly visible which means if you are towed the property manager definitely called this is not patrolled at any hour so many park here all day unbothered but if you are black the property Manger will have you towed.... but not if you are hispanic or Caucasian the only "staff" that parked there retired"

"Did an application on March 2 2022, for a apartment that someone already was approved for without my knowledge from the Apartment Complex, was told I would receive my application refund, as of today I have yet to receive my refund. This is really unacceptable."

"Man l am a disable Marine combat veteran. I need a quiet place to live were every one mine their lives. I have really enjoyed myself here. The staff here work hard to keep the place. Livable throughout the year they are always trying to reach out to the residents l like that most of all thank you may your lives be enriched."

"BED BUGS If I could give these apartments 0 stars I would. My expecting girlfriend and I decided to move into these apartments because we THOUGH they were really clean and well maintained apartments. Man were we wrong. Approximately 3 weeks in the apartments my girlfriend started noticing bites on her body. We didn't think much of it until she kept getting bit every night so I started searching for small insects around the apartment and ended up finding bed bugs. I ended up finding dead and live bed bugs on the carpet. I called the office and told them the problem the manager told me that I couldn't pin point where they came from as if in other words that I was the one who brought them in. I nor my girlfriend have ever dealt with these pests ion our life so I sent My girlfriend immediately went to the office the following business day and showed the staff her bites and the bag that I had put the bed bugs in and there reaction was plain, and with no urgency. It took them 4 days later after the situation was addressed for an exterminator came out and fumigated the place. On top of that they didn't replace the carpet that was infested because they felt it wasn't necessary. We had just moved in to these apartments and I had to repack everything again for them to exterminate. My girlfriend and I were sleeping in our living room with tons of bags around us and not knowing where our clothes were and losing a lot of sleep because we didn't know if we were going to get bit or not. And even after the fumigation we ended up finding 3 more bedbugs. I had to force them to break my lease and leave immediately. I had to throw my furniture away, and waste more money for new furniture and renting a uhaul again. On top of that they didn't want to reimburse me for the nightmare I went through. Remember my girlfriend is pregnant and we had just moved in. We immediately had to find somewhere to live in do to this unexpected situation. I wouldn't recommend these apartments at all. Remember people don't judge a book by its cover"