Gerald Dry PA 211 Le Phillip Court Northeast, Concord, NC 28025
About the Business
Gerald Dry PA is a reputable accounting and finance institution located at 211 Le Phillip Court Northeast in Concord, North Carolina, United States. With a team of experienced professionals, they offer a wide range of services to help individuals and businesses manage their finances effectively. Whether you need help with tax preparation, financial planning, or bookkeeping, Gerald Dry PA is dedicated to providing top-notch service and personalized solutions to meet your needs. Contact them today to see how they can help you achieve your financial goals.
Photos
Location & Phone number
211 Le Phillip Ct NE, Concord, NC 28025, United States
Hours open
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I only used this company because my brother recommended them. They miss spell my child's last name so my taxes got denied. They told me they had to re send them back and it will take up to 14 week to 16 weeks to get them back. Charged 180 for an hour. They were completed March 17th. Here it is August the 22nd and still not a penny from my federal taxes. Everything time I call they can not see or doing anything about it they say. Never using them again."
"We’ve used them for a few years. Called twice and left voicemail to have them send me a copy of 2022 taxes my husband had just given them days before to file so I could fill out information I needed for my child’s school. They did not even bother to return my calls or give me the copies I requested."
"I have personally used this office for 11 years of tax filing and am extremely disappointed in the service throughout the past 2-3 years. Despite having some of the highest preparation fees for a simple W2 return, they are completely unorganized and do not hold themselves accountable. We were included in the data breach and were assured our taxes were being handled accordingly and they were in contact with the IRS, when in fact, our identity was stolen and a fraudulent return had been filed 6 months prior. They lied, and were not in contact with IRS representatives. It has now been more than a year, and we have not seen a single penny of our $8,400 federal tax return. The office staff and senior accounts are continuously dismissive, unorganized, and unwilling to assist in the mess they created."
"Edit to add after receiving a voicemail from an employee with Gerald Drys office once this review was seen by them.... I was refunded my tax preparation fee after calling and asking for the fee back since the delay was due to their inability to secure their network. I filed my 2020 taxes with them and had to call several times due to the delay in refund. They assured me it was due to covid and stimulus checks so I waited patiently and finally got the refund several months later. Fast forward to 2021 filing season and I dropped my paperwork off with them organized and ready to be filed in April of 2022. The following month I received a letter in the mail stating that Gerald Dry CPA had a breach in their security but not to be alarmed. I then called the office the follow month to check on my refund and they casually tell me that due to the security breach they had to paper file my taxes which could take several additional weeks. Keep in mind we are already 3 MONTHS past my turn in date. 2 more months go by and still nothing and I cant get the IRS site to confirm my refund information so I call back and the lady says, oh they're pushed back even further but rest assured that the IRS did receive them but now its out of their hands and nothing Gerald Dry's office can do. She also tells me that I'm probably looking at mid October before I get my refund. Here we are Mid October and no signs of a refund anytime soon. Still isn't showing anything through IRS and Gerald Dry's office has yet to be helpful since Mid-April!"
"Want a Credible Tax Professional? Someone who will be On Your Side? A company Honest, Reliable and Hard Working and who has been in business for over 20 years ? Then go to Gerald Dry. Which is where all the local business owners go too. That’s how I was referred to them and they’ve done great for me (despite the recent tax changes a -lol)."
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