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Tesseract Rentals Ocean View Escape
1524 East Ocean View Avenue, Norfolk, Virginia, United States
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About the Tesseract Rentals Ocean View Escape
Tesseract Rentals Ocean View Escape is a real estate and travel agency located at 1524 East Ocean View Avenue in Norfolk, Virginia. This institution offers a cozy and clean getaway for guests, with the option to bring up to 2 house-trained pets. The property is equipped with exterior security cameras to ensure the safety of all visitors. Tesseract Rentals prides itself on excellent communication and providing guests with everything they need for a perfect trip. Join their mailing list for special offers and promotions, and experience comfort and convenience at Tesseract Rentals Ocean View Escape.
Photos of Tesseract Rentals Ocean View Escape
1524 E Ocean View Ave A, Norfolk, VA 23503, United States
Reviews of Tesseract Rentals Ocean View Escape
"We arrived at our rental at 4:04pm on a Thursday. We used the passcode that was given to us, and were unpleasantly surprised to see that other people were currently renting this unit, and there was clothing and trash everywhere. We had just traveled for three hours with our two-year-old son, and instead of being able to take our suitcases into the rental unit and relax, we had to drive around while this company attempted to find another place for us to stay. When they finally did, they did not provide any photos or description of the new place, but rather just told us a new address, and did not offer any compensation for the inconvenience. When we asked about compensation, they refused stating they were doing enough by providing another rental unit. After going back and forth with them, we decided to just ask for a refund and we then stayed in a hotel. We then saw that two days ago, somebody else ran into the same situation as they arrived at the rental unit only to find trash everywhere. It’s clear this rental company has no idea what they’re doing."
"Came to our rental unit #5 at 1121 hillside ave in norfolk, VA on Christmas eve to an uncleaned mess. Took several pictures of everything.Trash over flowing. Sticky floors. Beds unmade. Sand all over the floor. Dishes still left in sink. Water bottles every where. Bathroom gross. Foggy haze smoke in the air. Really smelly. Called the number on the outside of the building and they didn't help. They said they refunded our cleaning fees but haven't seen that. Do not recommend unless you like cleaning other people's mess before you get settled in and like to hear a loud dog barking outside your window that sounds like a dying dinasour, at what looks like a crack house next door, all day and night. Located in a terrible neighborhood.Don't spend money here."
"ZERO STARS!!! This is the worse place I have ever stayed. We checked in later than the 4pm check in - on Christmas Eve. It appeared that someone was still staying in our rental. There were dirty dishes in the sink, bags of trash everywhere, dirty towels all over the floors, and it reeked of pot. The beds were not made and I found a lighter in one of them. We called the emergency number and they said someone had been there to clean which was obviously not the case. They had dropped off a bin of linens and were running an air purifier but that was the extent of the "cleaning". We had to go to the dollar store and buy cleaning supplies to make the place livable (this was at 10:30 pm on Christmas Eve!). We had to change all of our own linens on the beds. All they did was offer us a $85 refund which we still have not seen. The neighborhood is very sketchy. There are dogs barking and howling constantly. The wifi goes in and out. The floors are sticky and gross and turn your socks black within minutes of walking on them. We opened the windows to air the place out and the sills were full of dirt. There is trash all over the parking lot. We asked for a refund so that we could leave early and stay somewhere else but they refused to give us a refund. I DO NOT RECOMMEND STAYING HERE!!"
"Booked this rental and it was one of the worst rentals i’ve ever seen, nasty is an understatement. I have never written a review for anything in my life but i felt the need to let anyone know who plan on booking, save your money"
"ZERO STARS! I regret not sending this sooner but I tried to give this place the benefit of the doubt given the two reviews it had on this particular unit on airbnb. What I should have done was look at the reviews of all the other units managed by Coastal and Tesseract Rentals. When I went to cancel on day 1, I would only be refunded $120 of my $585 and would have to look for another place and shell out a lot more money. I also let my husband talk me out of it and I bought cleaning products to mask the filth and stench. We needed a place for a few days before he is deployed and the pictures fooled me. I also am not from here so I didn't know the area. Apparently this used to be the hood, and by the looks of it, it still is. This place is DISGUSTING. This was clearly an OLD apartment building that investors decided to slap lipstick on and did a terrible job. PURE GREED. Let's start with the smell! I have lived in a very old building and had to move out because of the FOUL odor, this is EXACTLY what's going on here. A foul, moldy, musty unpleasant stench. This is not something a new coat of paint and cheap flooring can mask. It slaps you once you open the door downstairs and slaps you harder when you open the unit door. This is not ok, this is not safe to continue to have people stay in here. We couldn't check in early because the unit needed to be cleaned, not a problem we waited around but why is the floor extremely dusty and dirty, our socks were BLACK within minutes of being here. Thank goodness we brought our own bedding and covered the couch because I was grossed out immediately. The AC doesn't work in the bedrooms, the temperature was dropping and fans worked so I let it go. Night 2- the roaches decided to come out, of course, this was bound to happen, only 3 but still this goes to show you how gross this place is. The walls are EXTREMELY thin, you can hear everything outside and in the neighboring units. Last but not least, I was sitting in the car eating for a while because I cant eat in here, it makes me nausea and I saw the cleaning people. Why is the bedding exposed and hanging off plastic bin sitting outside in the parking lot? Let's be real, these people are doing the BARE MINIMUM and it shows. Dont let guest see that, thank GOD we went for our own bedding. Please take your money elsewhere and read every single review you can find. Its just crazy to me that investors think this is okay, this is pure GREED."
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