Sentara Family Medicine Physicians

"I tried for so long to make it work with this provider but it’s not worth the constant headaches with them. I have one NP that has any sort of bedside manner, and the rest of them do not listen and treat you like your issues don’t matter, just to pass you along to someone else. The lady I had today said that SHE (the nurse practitioner) was “just another cog in the wheel” when I pushed back as to why they run the facility this way. Good riddance."

"Saw a NP named Trish C Kaprielian, she act like she was irritates and didnt care. This was my second time swing Joshua Brinkman being that my provider was out til next year. He came into the room asked a lot of questions he treated me based off my medical report In the system. Brinkman did not take a look at me he did not even listen to my heart, he didn’t take a look at anything. I will not be going back to see this provider I will wait for my providers arrival back."

"Waited in the waiting room at the desk for 8 minutes, lady comes up and tells me there is a 15 minute grace period which is exactly when I walked in and she told me I'd have to re schedule. I took the day off work, I am in pain and have waited for this appointment. Just to be dismissed like this is appalling. I will never come here again. And will continue to write comments so others may know how they really are. They don't care."

"Is it common to be dropped from this practice?? I had an appointment for Wednesday and received a notification Tuesday that the appointment had been canceled. I am baffled. Dr. Brinkman is no longer showing up as my PCP when I log into MyChart and no one has responded to my messages of inquiry to figure out what is going on. I have blood pressure and depression/anxiety medications that need to be refilled and I cannot get ahold of anyone. I am in a panic. Have I been dropped and is so what do I do now??"

"I have been going to Sentara Family Medicine on Pleasure House for almost 20 years. I have had nothing but great experiences there. I usually get a response to messages sent via My Chart within a few hours. Dr’s Anderson & Brinkman and NP Leah Stewart have always treated me with utmost professionalism, compassion and kindness. The front desk personnel are welcoming and efficient. The lab tech Danielle (?) is extraordinary. My veins have a tendency to roll, often making for a difficult stick. She consistently is able to draw blood on the first attempt. Many other labs might stick and bruise me several times prior to drawing blood. I certainly have not experienced or witnessed any of the negativity that is posted online. My experience to date is five stars."