Sentara Family Medicine Physicians

"Tried to give a review earlier but something happened and I got cut off. I’m switching providers. The last year had been me BEGGING for answers to my requests. done. My PCP has been great up to this point. But the last year has been one never - ending struggle. Just to get basic services don’t. Look at recent reviews, folks. Thay are what matters. I’ve given chance after chance to make things right. I AM DONE."

"Florentine and Karen were amazing. They were thorough, very caring and extremely pleasant to work with. You never see this level of caring much these days."

"Why are new Medicare patients being referred to Harbour View for blood draws and specialists when you are next door to the Sentara Obici Hospital?"

"This group is part of the larger Sentara network now. There is an order of operations to be seen here starting with calling a tela-nurse line (844-MY-NURSE). They can schedule your appointment. I think the staff are excellent. Check-in is standard. I'm always seen right away by staff. They listen and take good notes which you can see on the Sentara MyChart app. A+. 5 stars for that part. The Suffolk Obici facility itself is big, spacious... and never anyone there. I've been here a dozen times and never seen more than 2 people awaiting help. 36 rooms to be seen. All empty. Never more than 1-2 medical professionals on staff. The 4-stars are because the logistics feel off somehow. Big, modern facility, but empty."

"Dr's come and go. Recently have been adding hospital charges to bill when I didn't even use the hospital. Charged me for a NP I never saw. When I questioned I was told the Government said they could because running a hospital cost too much to run and somebody has to pay for it. Have stopped providing covid boosters because they said no one wanted them. Also get the distinct feeling everytime I go there they really don't like Medicare patients and keep insinuating I should buy more insurance. I'm in the process of finding a new GP. This group was convenient but never could get that feeling that anyone actually cared. As a matter of fact they honestly make me feel like if I didn't buy more insurance, they didn't want my business. If you have better insurance than basic Medicare this might be a great place for you. If you're just the basics, look elsewhere."