Regal Kiln Creek 100 Regal Way, Newport News, VA 23602

"My recent experience at Kiln Creek Regal Theater was nothing short of exceptional—a five-star affair indeed. From the moment I stepped in, the warmth of the staff's hospitality was palpable; every employee I encountered was the epitome of friendliness, respect, and attentiveness. The theater itself presented a sanctuary of cleanliness and order, every aspect of its operation humming with efficiency. It’s heartening to see such dedication to excellence in cinematic experiences."

"I had a awesome time. I saw the bee keeper and had the chicken strips and fries was hot and tasty. Also had popcorn and a coke. the movie was great"

"I have gone to this cinema several times, and it is never the greatest (not very clean and the seats are not all that comfortable, like several people have indicated here), but I recently had a fairly negative experience: I ordered something on the menu they were out of, but they told me they were out of it after I paid the bill. They subsequently told me I could order something else on the menu for the same price (without offering me a refund, so I could order anythng I wanted). I got something cheaper, and they did not pay me back the difference. Pretty terrible customer service. By that point, we were in a rush to make the showtime so it wasn't worth my time or energy to pursue it further. It is just disappointing when service is that bad, and you are already paying a mark up for eating in the theater."

"Great neighborhood movie theater. Always friendly. Small little arcade area for the young or young at heart. They always have the new movies playing. Restroom is usually clean and the theater is clean as well. Concession is always fresh. I appreciate that it feels like the theater from when I was a kid many moons ago but it certainly is not faded and old."

"Old theater which is not a bad thing.. Customer service is always great. My only complain is the seats need some cleaning.. Always smells not so clean.. Great place to watch scary movies because the theater gives you scary movie vibes.. (again, not a bad thing) me and my son love it.."