CareNow Urgent Care - Chester

"Went there with recent positive COVID test, hoping to get Paxlovid to help speed up recovery. Before I even got to see a doctor, the doctor texted to the front desk to say they don't prescribe Paxlovid. They didn't even consider my age and health risks because they never even asked, and basically didn't even seem they wanted to see me. They refunded my copay and I walked out. Stay away from this place."

"So my partner has been sick for the past month and went to this Urgent Care a few weeks back. They have been coughing really bad and was convinced that they had bronchitis since they have had it before. When they went in to get tested, the nurse practitioner who helped my partner completely ignored the fact that they thought they had bronchitis. She also was not at all polite to them during their visit. Long story short, she said my partner had the flu and to just continue to take over the counter medications for it. 2 weeks later, they haven't gotten better and was feeling worse. They ended up going to see an MD and was told that they actually had bronchitis and have had it for a long time and got prescribed antibiotics for it. DO NOT GO HERE!"

"Overall was great...minus the wait time. Checked in at 1145 and wasn't seen until 430 pm. Was on the phone with my husband, talking about how I felt like you shouldn't run a practice with 1 provider and intaking tons of patients, lady working the desk was being nosey as I wasn't talking that loud. And proceeded to stand up over her computer and yell at me asking me if I wanted a refund, even after she told me initially the wait time was around 2 hrs. But still decided to wait. More than likely won't be back as I don't like being yelled at. And frankly she should prob not work there anymore with an attitude like that."

"I booked online for a walk in and it was so quick and easy. It was nice waiting at home to be told to come in. The whole staff was so professional and caring. They listened to concerns and answered all questions. I highly recommend and would send everyone to them for care!"

"Susan my nurse was phenomenal.She made me feel very comfortable. She answered all of my questions in a timely manner. Young lady at the front desk I believe her last name was Gomez, she was also very nice and understanding."