KidMed Pediatric Urgent Care - Southside (Midlothian)

"They are through and take care of the children. We scheduled an appointment and it was still a 2.5 ordeal and we were there before many other patients and were the last to leave. The care has always been great, but the organization of the appointments never seem to make sense and the wait times are lengthy regardless if you make an appointment or not."

"My son had been experiencing leg and knee pain for several weeks after being involved in a motor vehicle accident. Honestly, I had no idea what could be causing it other than some irritation or bruising leftover from the accident. I preregistered for an appointment on the same day. When we arrived at Kid Med, we were greeted with smiles, and quickly taken back to a room. A nurse practitioner with obvious orthopedic experience addressed my son directly, which made me feel good. It's frustrating when medical professionals ignore the main patient - the child. Once the nurse practitioner confirmed everything, she allowed me in the room for an x-ray. A diagnosis was given and we know what is going on and how we can treat it. I honestly have nothing bad to say about our experience. The room was clean. The waiting room was clean. The staff were professional and my son and I had peace of mind when we walked out of that door."

"When I walked in, I was immediately greeted by a front Staff member. From the care techs, to the Doctor everyone was extremely friendly and I love how the doctor listened to me as well as my child. This place is hands down the best Kid Med friendly staff ever! This was my second time coming here. The first time I came, my daughter was nit even 1 years old yet and everyone is still amazing!!"

"I dragged 2 coughing kids into this place. We stayed almost 3 hours. We didn’t mind because the staff was super attentive handing out gatorades and popsicles.we learned about the X-ray machine and asked lots of questions. During this time my guy had a chest X-ray for pneumonia, Covid , flu , strep test and a nebulizer treatment. I was only there for my son but was able to add my daughter on once the NP noticed that she was also struggling to breathe and had some suggestions and explanations regarding her chronic year round cough that I really hadn’t understood before. Some of her solutions def eased her breathing issues while we waited for her upcoming pulmonologist appt the next week. The room was big enough to contain all 3 of us. We had a TV that played a movie on repeat. We watched it twice. If we had gone to the hospital for all this I’m quite sure I would be much poorer and would have spent over 8 hours waiting and been less comfortable. I left feeling like I’d been to the Jefferson. The staff made the biggest difference. I really felt like a VIP. Overall there are worse , less productive ways to spend a Saturday evening. 10 out of 10 would recommend. I’ll be back."

"Iv only been to this kid med and the staff is wonderful and caring. Always make my kids and I feel welcome and well taken care of the front desk, nurses, and all on call drs and I’m sure we have seen everyone that works there bc we are there often. Best place to visit when anything is going on with ur kids. I personally prefer them over my pediatrician bc the test for everything when we come. It’s nice to know it’s not something more severe. Thanku kidmed for always being there for my family and so many others too."