Planned Parenthood - East End Health Center

"2 bad experiences a year apart. I tried really hard to like this office because I advocate for planned parenthood alot and love what they stand for but the customer service is just horrible all around including with the actual doctor that I saw. Worst experience of my life. Did not take me serious about me suspecting I had PMDD. Had to go to a different facility for a 2nd opinion that was confirmed I do in fact have it and we are working on solutions. And This office will cancel your appointments with no availability to reschedule you."

"I feel very unsafe in this area. I've gone to this location once and vowed never to go back, but the North Hamilton location scheduled me here without my knowledge and I can't get ahold of anyone at either location to fix it. So I guess I'm going to crackhead central against my will. I'll also be collecting my medical records and finding a new doctor moving forward. Planned Parenthood is severely understaffed, never answers the phone, takes HOURS to be seen even with an appointment, and it's near impossible to get an appointment for the location you want."

"This location is very, very helpful. It's clean, well decorated, even has little calming music things in the rooms. Staff were kind and respectful and the doctor taught me some things I hadn't known before, everything was super clear and really centred around helping the patients. This was, by far, the best experience I have had with a doctor's office. If you need the services Planned Parenthood has to offer, I really recommend heading to this location over the other one."