Department Of Mental Health

"I really think researchers should develop newer non-lethal side effects medications that don't cause massive weight gain or sexual disorders or dehydration, tiredness body shakes or facial disfigurement or mental confusion or diabetic episodes or dementia episodes symptoms focus more on the brain health combined within these medications supportive adjusted dosages of B12 & Omega 3 & thiamine & folic acid & niacin & lite Potassium & Ester C & testosterone & libido supplements as well just a suggestion. It really would help so many that are literally trapped. To using these lethal substances there must be some new innovative solutions. Whereas general input can be very helpful to enforce these changes. Without input there is no possibility of these changes to take forth. Ignorance can be damaging. More named petitions Senators oriented endorsements. It can happen. Just again a suggestion"

"The pharmacy at this place is truly terrible. The people who work there are rude and slow. The average waiting time for me to get my medication is an hour. They should be let go and replaced by people who actually like people and who are willing to help those in vulnaravle positions."

"I was in this facility for 1 hour I seen three different people they told me at the end of seeing three people and being sent upstairs that I have to go to a Maryland facility because I'm a Maryland residence not sure why they didn't tell me that in the front desk when I first seen the lady in the front and show her my Maryland ID I was sent upstairs to mrs. Leftwich she was very unprofessional very unhelpful Snappy bad attitude she gave me a referral to a Maryland office with no address just a telephone number I called the number no answer people like Miss Leftwich should not deal with people who have mental health issues I see why they want people at the door for weapons not to say I'm a violent person but if Miss Leftwich treat everybody like she treated me I see why they might see some people as a threat if she doesn't like the line of work she's in I believe she should choose another career path what she doesn't have to deal with people regardless of how I mean she was and snappy she was I still tried to remain calm and patiently wait for the referral which took a long time most of my day is gone now thanks to miss Leftwich and two other staff members who gave me the run-around just to tell me that I have to go to Maryland to get medication I haven't slept in 3 days my anxiety is going crazy all over the place I've been dealing with depression depression and I'm in between psychiatrist right now and they show no sympathy whatsoever I'm very disgusted with the way they handle the situation and I'm sad to say that they were of my own race I believe if they weren't black women I would have been treated better"

"This is emergency urgent care mental health, one step above going to the hospital. As such, it is designed to serve a particular population. It is designed to help those who can't really function without the correct meds, and so need their meds now. They will help you if you know something is really wrong, but haven't been able to get diagnosed yet. They will help you if you run out of your meds, have no more refills, and can't get it from your usual provider in a timely matter. They will help you even if the problem is that the meds you do have are not working for you properly. As it is actually the clinic of the municipal department of mental health, it is for all, so cost is not an issue. However, they do take your insurance information. You come in. They do diagnosis and medicine perscription in one day. But, like other urgent care, plan to be there all day. Care is triaged (so depending on the comparitive severity of the problems of the others who comes in that day) you may be asked to come in on the following day. Also, just like urgent care, they want make sure you have a regular caregiver. Like most facilities that are overloaded and unpredictable, the staff are tired and may be irritated, but they are caring. I have seen them use what seemed like their own funds to make a quick ramen snack for people who have been waiting for hours. The thing about this place is... when you do get to see the doctor...they are fresh, very good, very focused and they take their time to fully understand you and what you need. This is not just a refill station, they will give you a real assessment, and make an independent assessment of what meds might help you the most. Then you leave with your script."

"I wish I could give this place zero stars. After going there for a medication refill, they denied me seeing their doctor. The so called social worker tried saying I didn't have an issue, therefore refused to let me be seen. This place is outdated the staff are awful rude and completely incompetent. Unless you are homeless or can't afford going elsewhere - stay away at all costs!"