Three Chopt Animal Clinic

"this is the best veterinary office ive ever been to. the doctors really and truly care about the animals they treat. we have been seen by different doctors at the office and based on my experience, they all have my full confidence with our elderly cat."

"I've been coming here since 2000, and I love this vet! Drs. Patterson and Green are amazing!"

"I am deeply dissatisfied with the recent experience I had at the veterinary clinic and would give zero stars if possible. Approximately two weeks ago, I brought my elderly dog, Nyla, in for a breathing issue, along with inquiring about teeth cleaning due to her unpleasant breath. The initial estimate provided by the vet was around $400. Upon receiving a revised quote from an associate, who accommodated my preferences by excluding some optional services, the final cost was expected to be under $400. However, my recent visit left me with a sense of frustration and disappointment. Taking an elderly dog in for a procedure involving anesthesia is inherently stressful, and the check-in process only added to my anxiety. I was handed two documents: one detailing the quote, which I carefully reviewed and declined additional services, and another containing Nyla's vaccinations, valid until the end of March. Unfortunately, the associate failed to review the vaccination document with me, and I initialed it, assuming it was related to the procedure. Regrettably, I did not inquire further at the time due to my concern for my dog's well-being. To my surprise, I later discovered that I had inadvertently signed off on four additional procedures scheduled for two months later. I question the practice of offering vaccinations prematurely and not thoroughly reviewing all documents with customers, especially during stressful times. This lack of clarity resulted in a final bill that exceeded my expectations by $150. Upon expressing my concerns to the office manager, I requested a discount for the inadvertently approved procedures. Unfortunately, no counter offer was provided. I strongly believe that offering services ahead of schedule, especially in stressful situations, is an unprofessional practice. I hope my experience serves as a cautionary tale for others, emphasizing the importance of not assuming anything during veterinary procedures."

"The staff and the all the doctor's have been absolutely amazing with Snuggles & Pebbles. We have been going to Three Chopt for over 20yrs! You guys have been so helpful! Thank you so much!!!"

"Dr. Patterson is wonderful and has been taking great care of my dogs for almost twenty years! I appreciate a supportive doctor who not only cares but takes the time to make sure I understand my Pet’s needs and the best health options for them. Highly recommend!"