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Courtyard by Marriott Williamsburg Busch Gardens Area
470 McLaws Circle, Williamsburg, Virginia, United States
About the Courtyard by Marriott Williamsburg Busch Gardens Area
Located in Williamsburg, Virginia, the Courtyard by Marriott Williamsburg Busch Gardens Area offers comfortable and convenient lodging for guests visiting the area. Situated at 470 McLaws Circle, this hotel is just a short drive away from popular attractions such as Busch Gardens and Colonial Williamsburg. The hotel features modern amenities, spacious rooms, a fitness center, an outdoor pool, and an on-site restaurant. Whether you're in town for business or leisure, the Courtyard by Marriott Williamsburg Busch Gardens Area is the perfect choice for your stay in Williamsburg.
Photos of Courtyard by Marriott Williamsburg Busch Gardens Area
470 McLaws Cir, Williamsburg, VA 23185, United States
Reviews of Courtyard by Marriott Williamsburg Busch Gardens Area
"Worst hotel I've ever stayed in. Over priced. They don't take reservations over the phone have to go through Marriott website. I reserved room for two nights on said website. After first night they called saying since my personal belongings were in room they booked me for a second night (which online I had reserved) got back to room no clean towels dirty ones still on floor, no coffee pods for tiny individual coffee machines. (DONT get me started on that one.) My friend got a water and they billed him for a whole night stay on his c.c. breakfast bar hours and prices are ridiculous. The little trash I had there was still in trash can. Not to mention the sheets had blood stains on them. STAY AWAY!!!"
"Clean hotel with comfy bed. Pool and hot tub felt great! Loved the gentleman at the bistro who made us drinks and good, he was a sweetheart."
"********ZERO STARS********* Checked in to the hotel that evening, front desk staff was very nice. I get to my room to unpack, I always do a thorough check of my room. Immediately in the sink there is hair inside and on the counter, in the bathroom hair is all over the floor and in the tub. One of the beds had stains on the sheet. I sent my husband to the Target near by to get cleaning supplies to clean what was supposed to be a clean room. I immediately called downstairs to let the front desk know what happened, and requested clean linens to put on the bed. I went to get Ice for the room, the ice machine on the 3rd floor was broken, I had to go down to the first floor. I get by the ice machine on the first floor and there was the pool and hot tub, I went to check it out because my children wanted to get in, the condition of the pool was horrible, you can look inside and see all the dirt and grit at the bottom of the pool, but the color of the water was slightly off, same with the hot tub. What alarmed me was the smell coming from the first floor of that area. It smelled damp and like mildew. Walking back down the hall where the smell was coming from, you can clearly see that there is black mold and mildew stains on the wall behind that wall paper, and that team was still assigning guest to that area, i took pictures because it was so disgusting. Day 2, I called and requested towels and wash clothes, i got them day 3 when i walked to the front desk and got them myself because no one every brought them the day before. I complained to the gentleman at the desk because I was irritated, and asked if he was aware of the mold /mildew issue, he said he was aware, as he walks the hallways daily, and a team was coming out. If that was the case, why are they still having people stay in that area? I wont even mention the elevator being broken, and standing there thinking it was because no one put a sign on to let you know to try the other elevator. Horrible hotel experience."
"While staff was pleasant, the hotel itself is a mess. Refridgerator in suite room was no where near cold enough to keep lactaid for our child adequately chilled. Repeated requests did not resolve the situating do we ended up going our hard car trip cooler with ice. That meant a trip to a different floor as the ice machine on our floor was not working. One of the two elevators s not working. One of the exterior doors could not be entered with a card key. There is barely enough water pressure to rinse shampoo from your hair. The carpets in the halls and rooms are separating at the seams and do not appear to be clean. Bed was comfortable, sofa bed was definitely not, even for children. We stayed 3 nights, our room was never addressed by housekeeping in that time, no trash removed, no clean towels, no vacuuming.... Nothing. I expect better from a Marriott property, this falls way below their normal. The location is great for Busch Gardens or Water Country but the hotel itself is not worth it."
"Tonya checked us in at the front desk and was very warm and inviting. She was also attentive and noticed our kids asking about the pool and put us in a great location to take the kiddos to the pool. We will definitely be returning to this hotel next time we are in town."
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