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Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun
44620 Waxpool Road, Ashburn, Virginia, United States
About the Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun
Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun is a charming lodging institution located at 44620 Waxpool Road in Ashburn, Virginia, United States. This hotel offers spacious and comfortable suites, perfect for both short and long-term stays. Guests can enjoy amenities such as complimentary breakfast, a fitness center, and a relaxing outdoor pool. The hotel's convenient location provides easy access to popular attractions in the area, making it an ideal choice for both leisure and business travelers. Experience a warm and welcoming stay at Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun.
Photos of Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun
44620 Waxpool Rd, Ashburn, VA 20147, United States
Reviews of Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun
"Don’t stay here. Be aware. The house keeping services is the worst. The room was nasty from day of check in. Floor coming up in the kitchen area, floss pic, empty drinking bottle behind the night stand, dirty towel after someone shaved the house keeper rolled it up And place on the counter to use as though it was a clean one. Tub never been clean all left behind from previous guess. The house keeper that was suppose to clean this room and the manager should be reprimanded..to top it off the embassy staff know that the Homewood suites house keeping staff don’t clean the rooms the way they should anytime he said he wasn’t shocked by what I was telling him. There’s never any front office staff to be found at this hotel. Stay away and don’t stay here!!! Keeping a room unsanitary can cause someone to potentially get sick or even worse a disease due to the neglect of the rooms. The GM needs to step in and do something about this asap!!"
"Generally a very pleasant experience! Rooms are clean and close to my office. I did request a shuttle once, and the front desk told me they'd have to wait to see if there was an airport run first. I did not appreciate that as I was a hotel guest as well."
"The tub had a rust stain. The bathroom sink fixture was extremely loose. The toilet tank was extremely loose and the whole toilet was crooked. There was an inch wide layer of dust at the base of all the walls. Would have been a nightmare for someone with allergies. When I told the front desk about the layer of dust, there was no apology given, just have a nice day."
"The room smelled very musty - The shower was dirty - the front desk employee was out back smoking every time we walked up to try and get our room changed it has been three weeks and we still have not received a refund for the room we never stayed in for the night. We moved to the Doubletree - no one answers the phone at the front desk. Even Hilton Honors can not reach them."
"While I recognize the world is short staffed it is concerning to walk into a hotel that has no front desk staff. Not only does this make for an unwelcoming and frustrating arrival, it can give a sense of lacking safety. We tried calling ahead regarding a portable crib for our son and no one ever answered the phone - we assumed the staff was busy. When we arrived we were greeted with a sign stating we needed to walk to the other hotel (which is attached) to retrieve a front desk staff to come check us in. After walking back to the Homewood Suited we asked to have a portable crib delivered and the employee checking us in said no issue, it would be delivered. After calling twice and stopping by the attached hotel front desk once we determined we would not be receiving the crib and we had to source one locally - luckily we have family not too far away that we could go get one front. Other parents may not have that option. There was a small pile of dust/dirt on the floor of the kitchen area - but this sadly seemed the least of our concerns. We did talk to the front desk employee the next morning, we explained our issues, in particular relating to the crib. She was nice and apologized and in the end offered to credit my Hilton account with points due to my status. The reality is - no family or business traveler should have to endure a stay with no staff to help if issues arise regardless of their Hilton status."
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