MinuteClinic at CVS

"(1/06/23) I had an appointment at 6:30PM and I will admit I came 5 mins late. I checked in online & no one was there until after 12 minutes. A provider told me she couldn’t take me because taking a hepatitis titer will take 30 mins & she had an appointment at 7PM. Why did I waste my time? I’ve had a titer taken before & it doesn’t take that long. Definitely going to a different place. Follow Up (1/09/23): I went to a different clinic (Cardinal Forest Plaza) & I only was in the waiting room for five minutes. The providers were so kind & just as a suspected it took 5-10 minutes to take my Hepatitis B titer. Disappointed in the way Little River Turnpike clinic wasted my time."

"Dec. 23, 2021 - increasing to three starts because I recently went back, as far as all the other urgent care clinics available this one had an opening, unfortunately their system (app) needs work [2 stars], when I started my reservation for 11 AM, it asked me so much information that when I had to confirm it was gone, apparently it happens to everyone. 2nd you must check in when you arrive or before that online, and yes DO ARRIVE EARLY and wait, there is no way around it. I'll say it's better than rushing to a hospital or hear that your personal doctor doesn't have time to see you! I am grateful these clinics are available but we certainly need more doctors here [3 stars]. My doctor was very thorough, tested me for Covid because of my symptoms, and had I been feverish she would have sent me to the hospital; prescribed the medication I needed and picked it up within 15 minutes, that was awesome all done within hours, just before the holidays, when everyone even my trusty doctor is not available. ******Jan. 2020 - First time I was there for a vaccine and learning how it works, wait time was about half hour, after signing-in I had to wait 33 minutes, after that they had a lunch break and my wait was 1 hour and 20 minutes, since there's NEVER ANYONE TO TALK TO I set my timer to come back, when I came back my name was dropped and they told me to sign-in again and wait an hour [1 star], the nerve! Ridiculous! Worst service ever."

"Worst physicians ever. Always ‘running behind’ and patients are taken almost an hour behind schedule. Your better off going someplace else. Also, Physician wouldn’t give a quick signature for immunization records without appointment?!! ONE SIGNATURE. Couldn’t give me 1 minute of her time .. so disappointed"

"Staff was incredibly rude and dismissive. I arrived here and the first practitioner would not even come within 10 feet of me, instead shouting from a doorway of one of the examination rooms while I waited near the booth, that if I hadn't taken a Covid Test, I was out of luck and she would not see me, despite having a vaccination card. I returned a short time later to inquire about on-site rapid testing, which was advertised online and in signs elsewhere in the store. At this point, the other employee, once again informing me that I needed a negative test , indicated that they were full up that day and that the system to schedule a test wouldn't be open until Monday. The website indicated the site was open for walk-ins, with no indication of these new requirements, but neither employee was the slightest bit interested in helping me with my health questions and left me with no indication as to how to meet the covid-test requirement beyond directing me to the general page CVS website. I will not be using this CVS location ever again."