Martinsburg Eye Associates

"Dr Promersburger did my cataract surgery and did a great job. Gave a thorough eye exam and was very personable and sat and explained everything involved in the surgery."

"Waited a full hour to see the doctor, they put drops in my eyes and didn’t tell me at all in advance or otherwise that they would seriously impair my vision for 3 hours, dismissed my visual issues, and are extremely unclean. When I asked if they could wipe something down before I used it, the woman said they literally didn’t even have wipes there to do that."

"Everyone is so nice and friendly. And Doctor is the best and he really cares."

"Dr. Promersberger has been a big help to me for many years, and his staff is great. Karen bent over backwards to assist me in getting my eye medication at a huge discount, and she is so communicative and kind."

"The very worse! I made an appointment with this business in February for a problem i was experiencing in my left eye. Upon arrival the attendant gave me an eye exam which i told her I did not want but she insisted gave it to me anyway stating that they had to do it in order to determine what was wrong with my eye. i had just had an exam 1 year earlier by an Optometrist and told her that. She still insisted to give the exam. Then I was seen by an Ophthalmologist and he checked for glaucoma and cataracts. I left with a prescription for new glasses feeling my problem was not addressed. After a week i phoned and told them that I still had an issue with my eye. I was scheduled another appointment and a different Ophthalmologist (Mark) did the exam this time. I told him that his partner did not address my issue I was experiencing with blurred vision in my left eye. He stated there was a misunderstanding or communication breakdown. Trust me, it was not on my part. I know how to explain myself quite well. Anyway, I got an invoice for $30 for an exam I DID NOT WANT OR ASK FOR, and Medicare was charged TWICE for an exam that should have only been charged once because the first Ophthalmologist did not do his job right or even address the issue that I made the appointment for in the first place. I plan on writing the medical board and Medicare and filing a complaint against this firm for their mishandling of my problem and charging twice for something that should have been handled more professionally and never should have been charged for the 2nd time. I will not return to this business nor do i recommend going here."