Best Western Plus Crossroads Inn & Suites

"The staff was friendly, efficient and helpful. The room was very clean and comfortable, and the hotel itself was conveniently located next to restaurants and shopping areas. Free breakfast served daily."

"Nice sized rooms. Friendly helpful staff... only bad thing was a wet wash cloth was hanging on my shower curtain rod when I got there and a long thick hair on side of tub."

"Exceptional customer service. There was a mix up with pricing and altering my initial room cost. A gentlemen was able to get it all squared away with no problems. Amenities and room are great!"

"IMO, the entrance is grand. I love the wood work throughout. From the floors to the chairs. The front desk was very nice, she was informative. I enjoyed the print out of the local eateries. They had slips of a map of all of the Charlottesville area that we all grabbed and enjoy. The rooms were nicely kept. Enjoyed the extra blanket in the closet ;) and the bathrooms are kind of tight. We got a double bed room. We were unaware of the pool, front desk informed us 'it is a large pool' we loved that, but we're unprepared to enjoy, which it looked like the pool was a highlight for this location. Over all experience, I'd come back for sure!"

"Great location and staff are nice but the rooms suck for what you pay. I've slept in red roof inns that had better beds and equipment in them for cheaper. This hotel needs an urgent remodel. Don't come in here unless it's your last option cause you won't be able to sleep very good."