Comfort Inn Monticello

"So, it caught fire while there. So I can't really score everything, we were hardly there. But the news is reporting that it is suspicious. Also, the back up hotel still required to checkout at 11am, when we finally got settled at 4:30am. Not a lot of time to rest after dealing with a fire. So my 1 is more towards cooperate and not this location. No email, no communication after that night. I am a platinum member, so I do expect better from "Choice.""

"The staff checked someone in with the same last name before I arrived and gave them my reservation#. They clearly did not insist in seeing proper identification. It took 45 minutes to straighten this out when I arrived. When getting my credit card statement I found I had been charged $22.98 more than the reservation total. There were three additional charges totaling $15.32 and the room charge itself was $6.66 more than the reservation total. Tried calling the hotel, was initially placed on perpetual hold, so I posted this review. Update: Finally got through to the front desk. All but one of the additional charges had been reversed but not yet reflected on my statement. I confirmed with my bank. The clerk reversed the final extraneous charge. We're squared up. Be alert when checking in and checking out."

"Road construction under way can hardly get into motel due to the work and all of the workers staying here, was woken up at 615 each morning by those guys going to breakfast laughing joking and yelling in hallway think of high school field trip noise, don't expect any breakfast for a while after they are done because everything is picked clean. Staff was polite and helpful. Rooms clean, but had to ask for towels on second day no housekeeping or towels brought."

"The staff were lovely, Paula especially. Our room was clean and I liked the way the bathroom was set up. The jacuzzi was tricky to figure out how to work, but there was plenty of hot water and the jets all worked. Breakfast was good, a fairly small selection of food, but it was what we needed. Proximity to Monticello was great and the price was reasonable!"