One Hour Heating & Air Conditioning of Hampton Roads

"Eduardo Bato is the best tech we’ve had from One-Hour! And we’ve been on the extended warranty plan with one-Hour ever since we bought this house 20 years ago. Amazing work ethic and rigorously thorough, very experienced and professional. It would be great if he serviced our two units every time! Better yet, if he trained all the new techs to his standards. Thank you, Mr. Bato. Very grateful."

"Today Gray Miller of One Hour came to my home to do what another company was paid to do but couldn't. He was very respectful, polite, engaging but most of all so professional. Everything did he talked me through before doing them,which really means alot to someone like me especially when you're paying your hard earned. So I just want to say thank you to Gary and the whole One Hour Family."

"Called for a quote, (I had no heat) Mike was here within an hour. Appointment set up for NEXT DAY. Nathan and a partner were at my house by 9:15 a.m. and finished by 1:30. In that time I got a NEW furnace and a ballard. NO mess, no fuss. Recommend without any reservations"

"From the repair person to the seller and installers, their performance was exceptional. I contacted them on a Wednesday regarding a broken heater and the potential for a replacement. They fixed the heater the same day, and by Saturday afternoon, they installed a whole system; everything was completed seamlessly! The upgrade was necessary, and they left everything super clean!! I am beyond thrilled; I wish I had discovered them sooner. What truly stood out was their utmost respect for me, my kids, and my puppy – a definite added bonus that made the entire experience a 200% plus for me."

"Worst installer I’ve ever dealt with. Impolite (speaking Spanish all day in my home). 13 1/2 hours the first day, screwed up the equipment and was here until 11:30 pm. 14 1/2 hours the 2nd day, still could not get unit to run, was here until almost 12:30 am. Drilled unnecessary holes in wall. Left horrendous looking piping inside. Unit he installed inside did not fit (argued about it until I proved it, then said he would just bend stuff out of the way). Had to have another team come out (day 3). Fixed all of the screw ups, system running great. All in Under 6 hours."