J.F. Whitlow Jr & Sons Inc. Plumbing, Heating & Cooling

"Chris showed up for a home warranty plumbing job and did a great job. He spent over an hour working to clear a clogged drain preventing us from washing clothes. He stuck it out and cleared the clog. Great job Chris."

"Had leak under house. He located problem and fixed in in a short time. Very reasonable and happy with service. He was very nice."

"I did NOT choose this company to replace my unit, my home warranty company did. It took two weeks from the time the unit was first evaluated for them to schedule the replacement. The office manager promised the tech would be at my house at 9am for the install. He showed up at 2:45pm. I called every hour he was late and was told "he is on his way" each time. When he finally arrived he was not able to make the replacement because the company would not send out someone to help him move unit into attic. The tech had to come back again the following day and showed up 3 hours late, again. After the install was complete we realized that he installed the unit BACKWARDS! WOULD NOT RECOMMEND!!! The office staff misleads the customer. The tech does not read instructions for correct install of new unit."

"I wish I could give this company more than 5 stars. They all were amazing from Theresa in the office to the field technicians. Everyone worked as a team and got the job done being professional and going above and beyond to make sure our needs were met and exceeded expectations doing so . Thank you so much JF Whitlow for going above and beyond for us today . Throughout this process with the warranty company dropping the ball Theresa in the office made sure I was aware of every step , she took the time to communicate with me and keep me calm during the error on the warranty department end and I thank her so much for that … This company rocks .."

"Tech Chris did not install flange correctly nor did he secure it to floor correctly on 12/9/2020. See photos attached of before & after. On 3/1 called the company and was met with unprofessionalism not only by Teresa but also the operation manager, and chris. Company refused to listen, was argumentative. You should not have to replace a flange everytime a toilet it removed or replaced. Picture proof of the before and after work showing he broke up concrete to place pvc pipe. Extremely disappointed for a company of long standing history not to atleast come out and look at the problem."