Alamo Rent A Car

"Rented a car here 2 weeks ago. Right in the airport no shuttles needed. Love Alamo because we do not own credit cards and this is one of the few car rentals that still accept debit without holding your entire paycheck for incidentals. Absolutely no issues with staff, check in and check out process. They gave us a brand new car with less than 8k miles on it Although it's cold and miserable there right now, they were not rude , pushy and sent us on our way."

"Allowed me to make a one way reservation online then when I got to the counter they said they are not honoring "recent one way rentals".... Then why allow me to make the reservation. Time to find a new go-to rental car company. I'll definitely "remember the Alamo""

"I have been renting cars for about 30 years and this is a first. I have rented from Alamo before and never experienced a problem. I had rented an suv from Alamo on Travelocity for November 24th Friday 7:00 AM. The return date and time was for November 25th Saturday 10:30 AM. I returned the vehicle on Saturday November 25th at around 9:40 AM. No attendants were on duty so I parked the vehicle and put the keys in the drop box. To my surprise and dismay I had seen an over $500 charge to my Discover card on Dec 1. According to the card company, Alamo listed the rental as being returned on Monday November 27th - which is totally incorrect. I then called Alamo and spoke to an customer service representative whom after I recounted all of this to him, had assured me that he is informing this particular location of the error and that they will credit/refund to my card account. He states I will receive an e-mail to that effect as well within 3 - 5 business days. I will update this review at the end of such time."

"In Norfolk VA, I was able to go directly to the desk at the airport and it took just a few minutes for the paperwork. Then I walked a short distant and was able to quickly get my car. The car was in very good shape and ran well. Dropping off was just as easy. It was a great experience all around!"

"I rented a car from the Norfolk, VA location at the airport, my car ready for pickup after we got through the deplaning process. The agent was very nice, super helpful, and even assisted with an upgrade. We had no problems with our rental and the price was excellent! Thanks Alamo."