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Tri-City Appliance
1370 East Washington Street, Petersburg, Virginia, United States
About the Tri-City Appliance
Tri-City Appliance is a trusted appliance repair service located at 1370 East Washington Street in Petersburg, Virginia. With years of experience, our team of skilled technicians is dedicated to providing top-notch service for all your appliance needs. Whether you need a quick fix for your refrigerator, washer, dryer, or any other appliance, we are here to help. Customer satisfaction is our top priority, and we strive to deliver efficient and reliable service at affordable prices. Contact Tri-City Appliance today for all your appliance repair needs.
1370 E Washington St, Petersburg, VA 23803, United States
Reviews of Tri-City Appliance
"Very good business and service. This business was dispatched by my home warranty company American Home Shield to repair my washing machine. The Tech Carl J. Came to my home did the repair and explained the cause of the failure."
"Great experience with Tri City Appliance. The woman who answered the phone was friendly and polite, if brief, and they got me on their schedule very quickly for a dishwasher repair. The contractor they sent out was extremely friendly, professional, and helpful. All in all pleased with the service and will be calling them again in the future if I need help."
"I called a week ago for garbage disposal services and was told very rudely by the lady on the phone that I would be contacted. Neither to say I wasn't contacted at all, so I called back and once again with her rudeness. I asked her about my follow-up and she said the information was not taken. I politely reminded her of our conversation last week and her being rude at that time and I had politely gave her all the information. She replied with we not going to start off with how I am rude and give the information again. What has happen to customer service over the telephone? Being military member I have much respect for folks, but dang."
"only gave one star because you can't put a negative on here. This is now the second time dealing with this company not by choice but because the warranty people require us too. They say they will show up between specific time frame and you take off work unpaid and they do not show till 8pm. Then it takes a 2nd person to come meet the first guy to figure out the issue, they do not know what they are doing. We need a part ordered and they did not even order it the week they came out! 3 weeks going on without a washer. The lady on the phone got loud and rude and that is not customer service! I have been in customer service for over 20 years and this company needs to look up the definition. Take your business elsewhere, they don't show on time, they have rude people answering there phones and they do not follow up!"
"Took 2 weeks to come out for a service call. Was told my dishwasher drain pump was broken and they would have to order a new one. It’s now week 3 since that service call to my house and every time I call they say they will check on the part order and call me back. THEY NEVER CALL ME BACK! I’ve called 3 times!! Finally got sick of it and called another repair company and guess what??? Drain pump WAS NOT BROKEN! Just a clogged hose!! WORST COMPANY EVER!!"
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