JM Plumbing & Heating 7373 McWhorter Place, Annandale, VA 22003

"Communicated via email about an boiler heater issue first thing in the morning. Once they had all the information on the problem, communication ceased. Called the office to schedule an appointment. No returned call. Seems they "hand pick" there jobs. Very disappointing"

"We arranged with Nick to have a very old gas boiler and water heater replaced, and at the same time got other plumbing needs taken care of--a new sump pump and outside water faucet. Communication was great, all employees were courteous and professional, and the equipment installed seems fine, although we’re waiting for the heat to be needed, which should happen soon. The work area was left tidy."

"We are extremely pleased with the service we received regarding the installation of our tankless water heater. Nick came out for the estimate and walked through everything, answering all our questions. The crew that did the install was extremely professional, neat, efficient and did a fantastic job. We talked to many companies about going tankless and we're really glad we went with JM Plumbing. Highly recommended! Five stars from our family hands down."

"Used JM to install a combi boiler. Easy advance correspondence over email for project coordination and questions. Team showed up on time, were respectful of property, and cleaned up when they were done. They were accommodating of a couple of special requests/unique circumstances related to our house. I was very happy with the experience."

"Our tankless hot water heater had had no maintenance at all in the 15 years we've had it. I contacted the original installers who asked pertinent questions about the system and whether there were any problems as part of the scheduling process. They then got a man over to our house the next day. Both the scheduler (Nick) and the tech who came to our house (Dimitri) were very pleasant to work with. Dimitri in particular was familiar with our particular tankless system since he has one himself and was able to offer first hand experience with the set up. He was admirably honest about what was needed and what we could possibly wait on, as well as what the manufacturer recommends. It turned out that bees had gotten into the fan that vents the system outside which was causing a noise and some blocking of the venting. Dimitri was able to clean out the fan from inside the house but no major scaling or flushing work was required. While there, he fixed a toilet that had a leaking flapper. I thought the charge was maybe a bit high but it was much less than less than they had originally quoted since the larger job was not ultimately needed. I would certainly recommend JM, a long established family-owned business."