Holiday Inn Express Richmond - Midtown, an IHG Hotel

"We liked staying here. They remodeled over the last couple of years. The rooms are nicely done, check the photos out. A nice lobby and dining area. The staff were great from the front desk, the cleaning crew, to those working the dining area. We like the location right off the main drag through town."

"Decent room, updated at some point, mattress was comfortable. Only issue was the floor could have been cleaned better. It was all hard surface but there was hair in different areas, including “short hairs” in the bathroom."

"I would give negative stars if that was an option. I only got 3 TV channels and they were not channels I wanted to watch. The person at the desk did not care. Don't be fooled by the pictures on the internet. This place is not nearly as nice as the pictures. Update: There was no water pressure and the water was barely lukewarm. They had some yellow stuff at breakfast that they were trying to pass off as scrambled eggs. Do not recommend anyone stay at this hotel."

"The location was convenient. Good value. Front desk service was great. The downside is they don't keep up with cleaning and sanitation. Filthy elevator, fingerprints, scuffs and dusty floors, and walls inside and outside of the room. I was quite surprised, really. The design of the hotel is fresh, but the cleanliness is not to HIE standards. It's an area that isn't negotiable with me. I don't mind a simple room but the cleaning must be on point."