AAA Appliance Master

"This company should get no star at all based on how they respond to their clients. Their customer service suck. I don't understand why AHS uses this kind of company!"

"Had this company come through American homeshield. No contact. Rude and unhelpful customer service. Expects you to call them for the appointment. Then schedules random appointments at different times without your consent. If they are the ones set from American homeshield. Request a change in company."

"Horrible customer service by owner and was EXTREMELY RUDE. Technician came was very kind and diagnosed. Told me 3-4 days. Their repair sheet has the wrong number on it so when I finally got ahold I asked where my part was for our washing machine. Didn't even ask my name and said 2-3 days. Said it could take up to 2 weeks for a part which was not what I was told yet he profusely exclaimed we were told that. Here we are nearly 3 weeks later and nothing. AHS informed us that the part had been in and this company was going to call us but never has. If you can help it, do not go to this place on your own. I understand home warranty wants to go cheap but the customers are suffering. Ending up getting the part ourselves and figuring it out. Easier than dealing with this place."

"I have now used AAA Appliance Master (Naveed) on two occasions. They are very responsive, highly professional, follow the COVID norms as they work in your property (just a nice touch) and extremely competent. Naveed is exceptionally talented, he diagnosed and fixed a problem that another "national vendor" told me would take much longer and exponentially more money to fix. Case in point - they were going to order several parts and them come to fix the issue. Naveed was able to diagnose, troubleshoot and fix the problem in 30 mins. For the price conscious consumer, their prices are very nominal and their work is exceptional."

"I went through several contractors provided by American Home Shield to fix my washing machine. After 4 months of back and forth with American Home Shield and different contractors, AAA Appliance Master was finally able to fix my washer. The tech was very nice, on time, and knew what he was doing. Other contractors basically told us they were going to make $60 off of fixing my machine and it would take several hours so they didn't want to bother. AAA spent the time and effort required to help resolve my issue."