Mattress Outlet of Harrisonburg 600 University Boulevard, Harrisonburg, VA 22801

"Great mattress at a great price!!! Thanks to the store manager Keith for helping me out."

"We bought a mattress from Keith and unfortunately there was an issue with it from the supplier. Keith rectified the situation and we had a brand new one delivered free f charge. Great customer service, great help! Thank you!"

"I can't recommend the mattress outlet enough! During a time when money was tight and I was sleeping on an air mattress that barely held air for a couple of hours, Richard and the rest of the staff truly came through for me. Richard understood my situation and went above and beyond to help. He even reached out to management to secure approval for me to get a proper bed. Their compassion and willingness to assist when it mattered most was truly remarkable. If you're in need of a new mattress and want to support a business that genuinely cares about its customers, look no further than the mattress outlet and their wonderful team. Richard turned what could have been a difficult experience into a positive one, and I'm incredibly grateful for his help."

"Wow. What a day. I didn’t know mattress shopping could be so easy! Keith was helpful, knowledgeable, patient, and an overall joy to be around. He helped my girlfriend and I navigate the road to a good nights sleep. If you’re looking for a new box spring, mattress, or friend, GIVE KEITH A CALL!!!!"

"Zach, the regional manager was very nice when I first came here to check out the mattresses available to me and pricing wise. He was very friendly, respectful and professional. He gave me a business card with the information about the mattress I was really interested in. Came back a few weeks later, and everything changed. New store manager and new employees. I decided to purchase the mattress here, the manager had absolutely no clue what he was doing and the employee knew less. He took my payment, and I got a receipt. I scheduled a pickup delivery for the following week... I called before heading my way to pickup the mattress and no answer. I called a few times until the manager answered. He said that his computer system was not working and they could not do anything. I told him that I only thing I had to do was pick it up. No computer interaction was even needed! He still denied for me to pick it up. I could not pick up the mattress that I already paid for, had a receipt of because their system was not working. Came back on Sunday, and after struggling numerous times to get the mattress to my possession, we finally closed the deal. As I thought, no computer access was needed. Just lifting the bed on to the truck. I gave it a two stars because Zach was very nice and a good company role model and because I actually got a mattress. They never return your calls even as promised!"