Ritz Design,

Lotte Plaza, 13955 Metrotech Dr Suite 1, Chantilly, VA 20151, United States

"I agree with the other reviewer. I was pretty happy with their work right after it was done because on the outside, things looked great with all the new cabinets and appliances we picked out. However, within a year, the recessed lighting housing on some lights are not flush with the ceiling due to the holes being cut out too large and lights are starting to fall out. The dishwasher door is not closing correctly because the garbage disposal switch presses against the side. The hardwood planks are pushed so tightly/closely together, they are starting to chip everywhere. The worst part is that water started leaking from the pipes they installed within a couple years due to the piping not done correctly. Tried to get the issues resolved and their response? That it's no longer within the warranty period (1 year) and they said "let me keep it simple and easy for you" rather than being apologetic for the work they did. The plumber who fixed the water leak said the pipes have been pushed in only 1/2 inches together when industry standard is to push the pipes in at least 1 and 1/2 inches together. I would really reconsider before hiring them. The workmanship is just not there and we spent over 17K doing our kitchen renovation. If you are OK with a renovation that looks fresh outside that would only start breaking within a year, go for it."

"I have hired many contractors for small to large remodeling projects over the years. Ritz ranks at the bottom of the list in terms of competency, quality and honesty."