Lush Cosmetics Short Pump
11800 West Broad Street, Richmond, Virginia 23233
About the Lush Cosmetics Short Pump
Lush Cosmetics Short Pump is a vibrant and eco-friendly clothing store located at 11800 West Broad Street in Richmond, Virginia. This store offers a wide range of luxurious and high-quality cosmetics, skincare products, and fragrances that are all handmade using fresh, organic ingredients. With a commitment to sustainability and ethical sourcing, Lush Cosmetics Short Pump provides customers with a guilt-free shopping experience. Visit this store to indulge in pampering products that are good for you and the environment.
Photos of Lush Cosmetics Short Pump
11800 W Broad St Unit #2420, Richmond, VA 23233, United States
Opening hours of Lush Cosmetics Short Pump
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Lush Cosmetics Short Pump
"I’ve never gone to Lush before, but today my husband and I finally got to go and see what the hype was all about. First of all, this store is kept in excellent condition, despite all the breakable/smearable/squishable items everywhere. But what really made my experience special today was interacting with Kelsey. Saying she was friendly is an understatement. She was immediately welcoming and sincerely cared about who we are. She was even able to tell her co-worker about what we had told her about ourselves, unrelated to the products. She did a super fun live demonstration of a couple products for us, taking into consideration our wants and what we would actually use. Unfortunately, my husband and I are on a pretty strict budget, so we were unable to justify making a purchase at this time, but I hope someone at Lush reads this review. Kelsey is a FANTASTIC saleswoman/marketer. I hope she gets paid well, or someone better connected than I will get her something paying six figures. She almost got two penny pinchers to buy fancy shower gel. THAT is impressive. One day I will return to this Lush and buy something just because of the impression Kelsey made on me. I now associate Lush with not only wholesome products made of real ingredients, but a place that allows real, kind people to flourish and let their light shine within their profession. Super awesome to see! Thank you!"
"I visited Lush on 1/1/2024. This visit was much needed because I had lost my spouse on Thanksgiving and he introduced me to this store a few years back. So I came here seeking self care during my grieving Well there were two helpful associates in the the store one of them I was able to pick out a great heart shaped bath bomb with flowers in the middle. She was so sweet and kind but I didn't get her name but she deserves recognition. Then there was Kelsey!!! Kelsey was so patient and understanding. I felt safe to share with her what I went through and she was able to help me select some really great products. I don't feel like I have to rant and rave about lush products most who shop here know you have quality products but Kelsey at the short pump location gave shopping for these products a great experience that my daughter and I needed! She was patient and explained every product we were interested in! We tried face mask, body scrubs, and ended up buying those things and more! I want to thank Lush and their staff for helping us during our time of need we came in unsure of what to get beside my usual sleep body wash but we left with lots of options to use for self care and didn't feel guilty or regretful. Kelsey made me want to return more often than had been coming. She is a great assest to your establishment!!!"
"So so so helpful at this location! They had no problem setting me up with samples to try for my curly hair, which I appreciate so much!! Curly hair is definitely an art and any product can make or break your pattern of curls. Not having to worry that I’m buying a full sized product of something that is going to be wrong for my hair is stress relieving! I was able to go home and test out a few products and found the one I love! I’ll be coming back to purchase the full size! Thanks so much!!"
"I had the most exceptional experience at Lush in Richmond, Va today. Everyone there, especially Kelsey (Mgr) and Rachel provided friendly and outstanding service. They truly made an extraordinary impact on my visit and because of it, I look forward to my next one! Thank you Lush Short Pump."
"My daughter (11) loves LUSH and wanted to have her birthday party there. I was so thrilled to see that LUSH offers birthday parties! I spoke with the store manager, Kelsey, and she made the process seamless and just perfect for my daughter. She talked us through what to expect and LUSH had so many options for the bday girl and her friends as goodies! Her actual birthday party was a blast! They did ice breakers, fun games with shower gel discs, bath bomb making and also face masks. Girls loved exploring the store and learning all about their products. It was really well done and the staff was outstanding! Kelsey and Kristen made the party such a fabulous time for all the girls and for mom!! I highly recommend a birthday party experience at LUSH. My daughter and her friends are still talking about how much fun they had!!"
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