Rite Aid
About the Business
Rite Aid is a convenient store and drugstore located at 975 Hodges Ferry Road in Portsmouth, Virginia, United States. In addition to offering a variety of food and health products, Rite Aid also provides flu shots and other vaccines. You can schedule an appointment or walk in for your flu shot today, and stay up to date on COVID-19 and other vaccines. Please note that state, age, and health restrictions may apply, so be sure to ask your pharmacist for more details.
Photos
Location & Phone number
975 Hodges Ferry Rd, Portsmouth, VA 23701, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Benson the pharmacist was incredible. Serious, but light hearted and understanding! Made the trip there worth it!"
"Very nice store, very clean, everything is easy to find. My only complaint is that the pharmacy never picks up the phone no matter how long it rings. I can only assume that either they're always slammed with customers/patients, or the phone just isn't a high priority there..?"
"My family and I have been customers of this location for 15 years. Over the years, we’ve seen changes, some for the better and some for the worse. Recently, they have taken on customers from another Rite Aid that closed. Clearly, they were not prepared. The drive-thru lines are out in the street because you wait for over 30 minutes to get to the pick up window. You can’t call the store to fill prescriptions on the automated system because the line is constantly busy. There are other problems at this location that too numerous to continue to list here. My family and I will be moving to another pharmacy that’s actually closer to our home. UPDATE: Things only got slightly better after this post. But not good enough for me to stay a customer. I’ve started getting my prescriptions mailed to me. It’s cheaper and less of a headache."
"Absolutely unacceptable customer service. The doctor sent a prescription to them for pain management of 3 broken bones. Upon calling the pharmacy while on my way to pick them up was told it would be 5 days as they are backed up with others ahead of me. I will definitely take my business elsewhere."
"This by far is the WORST rite aid pharmacy I have ever been to. I ended up moving my family’s pharmacy to Walgreens. It takes them over 2 business days to fill one prescription. And it happens EVERY SINGLE TIME. You can never get a phone call through and they are beyond slow helping customers. Rite aid should be ashamed."
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