CVS
About the Business
CVS is a multifaceted institution located at 5829 High Street West in Portsmouth, Virginia. As a one-stop shop for all your needs, CVS offers a wide range of products and services including clothing, convenience items, pharmaceuticals, groceries, health and beauty products. Whether you're looking for the latest fashion trends, a quick snack, prescription medications, or everyday essentials, CVS has you covered. Visit us today to experience the convenience and quality that CVS has to offer.
Photos
Location & Phone number
5829 High St W, Portsmouth, VA 23703, United States
Hours open
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM
Sunday:
8:00 AM - 11:00 PM
Reviews
"While standing in a line 20 people deep to get a prescription. A cashier checking people outwas with a woman and all the sudden yelled out and I mean loud for all to hear...."if it was up to me none of ya'll would get any medicine. The rudest employees I have ever seen. I immediately got out of line ,left and transferred my prescriptions. Seems like headquarters doesn't care. THEY WILL WHEN EVERYONE PULLS THEIRS TOO. Pharmacy is their money maker."
"My doctor called in three prescriptions in the morning. I called the pharmacy to see if they were ready at 6pm. They said they were not but they vould get them ready if I wanted to pick them up before they closed at 7pm. I arrived 35 minutes later to find out they had not filled them and they wanted to know if I wanted to pick them up in the morning. No, I want to wait. Wait like I normally do every time. One star. I wait and wait and they never get any better"
"I’d give zero stars if possible! My son has had the same prescriptions on automatic refill for nearly 3 years and this pharmacy never has them in stock or filled when we are sent a text message that it is time to pick them up or we request a refill, are given a time and day to pick it up, only to get there to be notified they are not in stock! They have not been utilizing the CONVENIENT drive through for month and with four small children (one with spina bifida) it is INCONVENIENT to take them in to generally over 20 minute long lines (with 5 or more people working back there)! This place has really fallen apart!"
"If I could give this pharmacy 0 stars, I would. Every time I get a text saying my prescription is ready for pick up, I get to the location to find out it has not even begun to be refilled. When I call to confirm my prescription has actually been filled, nobody from the pharmacy will answer the phone. I've waited up to 40 minutes to no avail! Customer service is terrible. Pharmacy employees are sub par."
"When I call to speak to the pharmacist I have to sit on hold for almost an hour and when they do pick up they try and rush you off of the phone and are no help. My doctor has tried calling on to provide authorization and has had to wait on hold for half an hour. It’s ridiculous when you call and speak to the people in the front of the store all they can say is oh well they are busy and short staffed. People who count on their medications to be filled in a timely manner don’t care how short staffed you are. Some of their lives depend on those meds. I will be moving me and my family’s prescription to a different pharmacy."
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