Mattress Warehouse of Winchester 1869 South Pleasant Valley Road, Winchester, VA 22601

"So me and my other half just bought a wonderful bed that we are both so happy about! We want to give a big thanks to Felix our salesmen that was very helpful and confident in his product, was able to guide us through the differences between the beds and got us to the one we fell in love with! Very thankful for him in this process, i definitely recommend everyone to go see him!"

"Never went into a mattress store to buy a mattress as i was always skeptical and thought it was a big rip-off or something and was expecting used car lot vibes and a pushy salesman. Boy, was I pleasantly surprised! Talked with Travis, who has 13+ years experience and is very knowledgeable. He showed us around and gave us info on various mattresses as we did not know what we wanted and just wanted to browse, (again we never stepped foot in a mattress store). He was not pushy or even remotely fake but rather very down to earth and chill, which was very relieving. We ended up leaving without purchasing anything, and he was not trying to keep us around with sales pitches, etc. I ended up coming back and purchasing a mattress from him which was quick and painless. Such a wonderful experience and now I have a new outlook on these stores...at least this location, for sure! Thanks Travis!! I went in well aware I was going to be spending a few thousand, which I am okay with when it comes to something I use every night and needs to be good quality. I've always bought from Costco or the like and always felt like I was settling because of price rather than spending more on something of better quality that will last a long time. I think a lot of people get sticker shock when seeing mattress prices but honestly it's better to invest more into something like this that gets used as much as a mattress. Terrible sleep can affect you in so many different and negative ways and I was tired of settling."

"Great shopping experience! We immediately had good vibes upon entering the store and being greeted by Felix. He was professional, knowledgeable and courteous. He let us take our time to shop without being pushy or offensive. It brought back memories of the good old-fashioned customer service from days gone by. The store was clean and orderly. Felix was great!"

"We worked with Felix to find our mattress. He was a great and gave us space and time to look for the right one. He was very knowledgeable and patient! Customer service was unmatched and we had a very pleasant experience!"

"If I could give this specific location 100 stars, I would. As soon as my husband and I walked in, Felix greeted us with a smile and great professionalism. He asked us about our needs and guided us in the right direction with such wonderful honesty. The sales business can be pushy but he was 0% of that which we appreciated! Searching for a mattress can be overwhelming as there are so many options with various features but he made the experience incredibly easy. He was super helpful and friendly throughout it all! He provided all the details and benefits of the warranty, trade in if we weren’t satisfied after 30 days, etc. I came in a separate day to purchase and worked with John. He was super helpful and friendly as well! He gave me the run down of all the details I needed to know again and thanked me for our business. These two young gentleman are a true definition of “teamwork makes the dream work!” I will definitely be recommending them to my friends and family, and will be going back to them when I purchase more mattresses for my home. Thank you to you both for being so professional, knowledgeable , friendly and honest. You guys are THE BEST! Mattress Warehouse is incredibly lucky to have you both as valuable assets!"