UrgentVet - Carytown 3531 Ellwood Avenue, Richmond, VA 23221

"Best experience I’ve ever had at an emergency vet clinic. My dog came down with kennel cough recently and they were so nice on the phone answering a few questions I had. When we arrived, we were promptly put into a secluded waiting room. Both Precious and the vet were absolutely wonderful to work with! The vet who assisted us got on the floor with my pug, listened to my concerns and educated me on some things I had never even considered regarding her allergies as well (not even why we came but she had a few other small symptoms that may have been connected.) Thank you for your time, your care and your expertise! I would 100% recommend them to anyone who needs fast and efficient care for their fur baby."

"I went here yesterday with my cat Zephyr. We didn’t even have to wait to get back to a room. The nurse who checked us in, Precious I believe is her name, was so kind and helpful. They treated Zephyr with such care as if he was their cat. The whole process of going in and getting treated only took about two hours. I highly recommend this place for anyone who needs emergency treatment for their pets."

"New Year's Day and my poor guy was not feeling well. He had seen his primary vet a few days before for initial tests but he presented new and very concerning symptoms. Unfortunately it being a holiday his primary was closed. Thankfully Urgent vet in Carytown was open and they were able to see him. They gave him a look over, ran a test and were able to quickly and accurately diagnose him. He was given fluids, pain meds, antibiotics and anti-nausea meds and sent home with a regiment that has him on the right track. He is feeling so much better and is almost 100% back to his usual self. We are so grateful for the care and compassion they showed him!"

"Dr. Olsen was the only vet to ever bring my cat back from the exam room purring. We didn’t even have time to sit down either time we entered the office, because we were already in an exam room. Each vet tech we met with took the time to answer every question we have. Even the office manager was phenomenal and took the time to make sure we had all of our questions answered. I have never had anyone be so gentle and caring with my cat. When it came time to pay, they were extremely transparent about pricing and checked in multiple times to ensure we were informed about any changes in treatment cost. We left this office feeling informed and relieved. 100 out of 10 stars."

"I brought my senior cat here after he was showing signs of a UTI. I reserved a time online (not an appt) and was seen immediately upon arrival, it was right when they opened so I'm sure that helped. The staff was fantastic. They were kind, informative, respectful, and had a great "bedside" manner. The entire visit was about 3 hours from start to finish. When I left I felt like we had a thorough examination, my cat was fully in stable health, and I was prepared to care for him moving forward. In my experience, it was less expensive than an emergency vet. I was also able to apply for Care Credit that day and use my virtual card to pay. Thank so much team! Conky is feeling 100% better, his fur is even is growing back by his arms and on his belly where the grooming was excessive. The photo at home is the after photo and you can see how well he is. :) If needed, I would go here again in a heartbeat."