CVS

"Every spiritual, religious and human bone in my body are urging my conscious to write this review in hopes that no one else (especially the elderly) have to experience what I have been experience at this CVS location for over a year now. Some of my experiences include (but are not limited to) the following: 1-poor customer service; 2-on a regular basis, medication is "not in stock"; 3-texts 2 calls are not made as promised; 4-medication is not calculated corrected or prorated when the stock is low and you can only get a portion of your prescription refilled; 5-the pharmacist says a lot of rude, condescending remarks to you (refused to come to the consult area even when I stated that I wanted to speak in confidence about my medication); 6-the pharmacist refused to provide an explanation that I understood. Finally, there seemed to be a racist tone in the pharmacy area perpetuated by the pharmacist. Even if you have to be inconvenienced, please find a pharmacy that will treat you with respect."

"I was helped today by a great technician who really went above and beyond to get an inhaler filled for my daughter. The staff are really great and do the best they can despite healthcare professionals being so understaffed and overworked."

"This is the worst CVS location I’ve ever been to. I am constantly stuck with UPS delivering my packages at this location and I desperately wish they wouldn’t do that since the employees here are consistently nasty towards customers. All I want is my package, not your attitude. Pack a tent if you come here, as you will be sitting at the front desk for up to an hour some days while everyone walks by and ignores you. This location needs to be shut down. Feels more like a money laundering site than an actual CVS business. Wish I could give zero stars but I cannot unfortunately. Just do yourself a favor and steer clear of the Charter Gate CVS and it’s employees."

"Hands down the worst CVS I've ever had to deal with. The employees in the pharmacy and the pharmacists are terrible. They literally tell you something different every time you call and say they will do something and never follow thru. I DO NOT recommend using this pharmacy for any reason"

"Extremely unprofessional. I dropped off a prescription one day and came back a few days later to get it. When I get home I notice that the prescription they gave me was not what the doctor prescribed. I called them up to see what happened and after waiting over 20 minutes on hold (in the middle of the day, not a busy time) the pharmacist confirmed that it was the wrong prescription. He said that the correct prescription would be available later that day. He also emphasized that I need to bring the other prescription back. I assume because they will have to assume the cost of it since it was given to me by mistake. Due to work was not able to stop by until the next day. I go in with the wrong prescription and give it over to the pharmacist and then he tells me that CVS doesn't fill the correct prescription. Even though the day before the pharmacist told me to come back in and that it would be ready, when I ended up coming in I was told that CVS does not fill it. It was a waste of two trips. A double waste of my time and gas. CVS obviously doesn't care about customers and only cares that that get me to return that prescription so they didn't get charged for it. I'm pretty sure he lied to me about having the prescription ready for me so that I would come in and bring the wrong prescription back. I'll be moving all of my prescription away from CVS."