CVS
About the Business
CVS is a one-stop shop located at 12410 West Broad Street in Richmond, Virginia. This institution offers a wide range of products and services, including clothing, convenience items, medications, food, health products, and even liquor. Whether you need to pick up a prescription, grab a quick snack, or stock up on household essentials, CVS has you covered. With a convenient location and a diverse selection of goods, CVS is the go-to store for all your shopping needs.
Photos
Location & Phone number
12410 W Broad St, Richmond, VA 23233, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"Went in to get prescription filled. Pharmacist took my prescription and then told me they didn’t have any in stock. Then proceeded to tell me that other stores in the area are busy as well and “good luck”. Would have been helpful if he could have looked to see if another store had any in stock instead of just sending a sick customer on their way. Won’t be going back to this store."
"UPDATE: Nik (Pharmacist) has been helpful in resolving my most recent issue. If you must go with this pharmacy location, see Nik. This pharmacy location is the most unreliable I've ever encountered. Frequent errors and miscommunication. For something as important as people's medical health & wellness, I would expect more than subpar ability and customer service. Not worth the headache to utilize this pharmacy so I'll be switching. The actual store is great. Always stocked, great customer service, etc."
"I get a text notification that the prescription is ready but a lot of times it is not ready. I switched from the Cox road address to this one. Since I have Anthem as my insurance I'm forced to go to CVS since they are both under the same corporate umbrella they have decided to make it more expensive to go anywhere else. Not sure how they can do this seems like it would be a monopoly in some way. Politicians at this time are more loyal to corporations than to voters I'll just go along with it for now"
"My main pharmacy didn’t have my medicine so they said I could a prescription transfer. I went to this CVS because I use to come here for my prescription. I went around 10 am to get my prescription transferred. My first red flag was the young lady asking me when I needed it filled. I’m explaining to her my symptoms and how I need my medication ASAP. 5 hours later I call because I hadn’t heard anything and wanted an update. The young lady says let me ask the pharmacist she gets back on the phone with me and lies. She says oh the pharmacist is on hold with your pharmacy right now to do the transfer. I immediately hang up with her and call my pharmacy, I’m literally on the phone with the pharmacist and she’s like no one has called about your prescription transfer. I said they said they was on hold with you as we speak. She says there isn’t anyone on hold. The only person she talk with was me. I believe her because I work for the company and she was trying everything in her power to get me my medication but it was sold out there. CVS is trash."
"The pharmacist is very unpleasant! Never a greeting, it like what do you want? Thank goodness the staff tries there best. Pharmacist uncaring and rude. Prescribed not being completed in timely manner. Called in prescription she says didn’t get but computer on phone says otherwise. The staff is great the lady pharmacist needs to go!"
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