East Tennessee Veterinary Hospital @ Gray

"We took our cat for an annual checkup and regular vaccinations. She is just over a year old and this was her first adult vaccination. She had an anaphylactic reaction to the vaccine and the folks at East Tennessee Veterinary Clinic went above and beyond to save her. They looked after her night and day and now she is home and doing great. Look long and hard and you will not find more caring and professional vets than these folks. Thanks Dr. Bixler and Dr. Baskett."

"I have great things to say about this clinic but here is part of our story with two of our three animals that have seen them. My first cat, a 3yr 11mo old Siamese experienced a medical emergency last Friday. He had been having some odd symptoms here and there but overall had been acting himself up until then. Without warning he started vomiting profusely, his head was trembling, he was crying out, constantly moving up and down because he could not get comfortable, and had become lethargic. He also had not eaten his breakfast which was not like him. I took him in to East TN, who had seen him unexpectedly before in 2021, and they took great care of my baby boy then too. Unfortunately, he was sicker than we ever could have imagined. His bladder was severely swollen due to blockage and he passed away the next day (at night) leaving us absolutely devastated. Dr. Bixler stayed until we were able to get there about 9-9:30pm. We cried together, she hugged me, we talked, she helped load me and him into the car while I held his little body…. and we left. I have reasonably not been doing well. I took off work for my mental health, as I had been crying every single day since losing my baby boy. Little did I know I would be making another trip to see Dr. Bixler not even a week later for a kitten sent to me by my sweet boy. I was driving down the road and witnessed a poor kitten get hit by a car at least twice right in front of me. Miraculously, he survived with no major injuries. She and her team worked to save him as he went in and out of consciousness. I realize this is a lengthy review that may not be read all the way through, but they have been simply amazing to my now lost sweet baby boy, this new found kitten, and my aforementioned third animal - my American Staffordshire Terrier."

"The staff is amazing and very loving with our fur baby. It was very affordable! Updating to include that they are providing wonderful continued care. Highly recommend!"

"This clinic is absolutely the best. Our Westie became very ill around 7/4/23. We couldn't get in to our regular vet and I couldn't find another that we would see us same day. This clinic did and they helped us through a very difficult situation. From start to finish they went above and beyond. And after we made the very difficult decision to let our baby cross the Rainbow Bridge, we received a card that had been not only signed but contained very heartfelt messages from each of the staff. That really meant a lot to our family. I will definitely be taking my other two babies here."

"Update: It turns out my cat has a chronic urinary illness, and Dr Bixler has been incredible. She is clearly very busy but still was patient and sat with me to go over everything that can be done to help my baby through this. The vet techs here are top notch and go out of their way to make myself, and more importantly, my cat comfortable. I would rate 10/5 stars if I could. Thank you for all that you do! Its hard to find a vet these days that genuinely cares about your pet AND you as a person. I cant speak highly enough about my experience today. My baby needed help and I was turned away by several vet offices but I was welcomed with open arms here and they saved my cats life and cared about me and my finances in the process. I'm forever grateful"