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Sheetz
20 South Providence Road, Richmond, Virginia, United States
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About the Sheetz
Sheetz is a one-stop destination located at 20 South Providence Road in Richmond, Virginia, United States. This versatile institution offers a plethora of services including a cafe, car wash, convenience store, food options, gas station, liquor store, restaurant, and store all under one roof. Whether you're looking to grab a quick bite to eat, refuel your vehicle, pick up some groceries, or enjoy a sit-down meal, Sheetz has you covered. With a wide range of offerings and convenient location, Sheetz is the perfect place to meet all your needs on the go.
Photos of Sheetz
20 S Providence Rd, Richmond, VA 23236, United States
Reviews of Sheetz
"Five times requested heavy mustard and five times it didn't happen. The one delivery by doordash driver Jay was left out on a post in the middle of the yard in the pouring rain instead of being handed off to the customer as stated. However In fairness, the two stars is because the food is generally good but the assembly line needs work!"
"Sheetz is my "go to" place at least 3-4 times a week and many times more than that. They have the lowest price/best deal on Black & Milds cigars, .03 cent off all gas with card, GREATEST menu of MTO on the planet and conveniently located for me."
"Update Nov 2023: Okay they are using the pickup shelf again, but it's behind you as you face the counter. Maybe a sign on the counter to say, "mobile pickup behind you." and a "have you been helped?" when I'm trying to make eye contact would be nice. I stood there for two minutes. I finally said to the air, "I'm picking up a mobile order." Honestly I don't feel like any other sheetz is so uninterested in its customers. *** I'm sick of this store for food orders. they haven't used the mobile pickup shelf in at least 6 months, but it's still there. They keep mobile orders out of reach. There's no sign saying to go to the counter. And when you do stand at the counter, staff will never offer to help. Waiting patiently isn't rewarded with anything but cold food. They are too busy with food preparation, so you have to basically wave them down just to get them to hand you your food. The food is good, but I'm sick of being made to feel like I'm bothering them just to pick up a mobile order. *I see other reviews complaining about this going back 7 months. How long does it take to put up a sign?"
"I've grown to appreciate how well Sheetz in this area are managed and the friendliness of staff compared to the other similar stores. I'll usually go out of my way to go here rather than the Wawa because it's ultimately faster and less stressful. Plus, Sheetz is cleaner, better self checkouts, and better selection of energy drinks."
"I frequent all of your locations as I love the rewards program; however, after my visit today with this location I am tempted to switch to WAWA and never return to Sheetz again! And I spend A LOT OF MONEY HERE!!! EVERY time I buy Marlboro's at any Sheetz location there is always an issue with the $1.70 off 2 packs of Marlboro's ESPECIALLY at this location which I frequent on my way to work. Today, once again, only .50 discount was applied to my total, which means you all pocketed $1.20 of my money! This is a scam! When I bring it to the clerks attention after I paid, she went and got the manager who then proceeded to argue with me, stating the price may have changed...that very well may be BUT, if the price had changed that would be reflected on the price of the cigarettes not the discount!!! The receipt clearly showed I only received .50 off but she still kept insisting I was wrong, at which point I asked for another manager. A gentleman comes out approaching the register hostile and annoyed, but he DOESN'T ARGUE WITH ME and instead does as a manager should, he exhausted all possibilites that I was right before telling me I am wrong...at which point he finds out that I am right and there was an error in the cashiers process....he stated it was because of the red bull which is bologna! I buy red bull with cigarettes every day and receive the discount.... The problem is these clerks aren't trained!! Had she of hit tender, the discount would have applied (found this out through trial and error at the sheetz in southside where they have good customer service and don't treat the customer like an annoyance!). Google has other reviews from this store with the same issue and once again the clerks acting like the customer is dumb and arguing with them! What blows my mind is that this flat fraud! You all are scheming money out of a lot of unsuspecting customers! How many others have you all schemed money out of???? I sincerely hope this complaint is taken seriously. I have contacted corporate, I am now contacting the BBB, Phillip Morris, and Marlboro so they know that Sheetz is scamming customers out of money all because of gross negligence and severe incompetence!! Train your staff to be polite and not argue with the customer, and oh yeah, STOP SCAMMING PEOPLE OF THEIR HARD EARNED MONEY!!!!!!!!!!"
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