CVS 3851 North Bailey Bridge Road, Midlothian, VA 23112

"Always friendly and helpful. Phillip is the best he needs a raise. Excellent customer service. I won’t go to any other pharmacy."

"I’ve had nothing but good experiences with this pharmacy. They work hard and do their best to get the prescription filled fast. I appreciate them!"

"I'm going to leave this review, minus one star for the issues O saw during my visit. First off, they are short staffed...Very short staffed in the pharmacy. Don't try calling in, I don't think they answer any calls! However, as long as you are a decent human, they will work with you to get your meds as quick as possible. Yes no one likes sitting waiting on meds, when they likely are already sick or not feeling well, but the staff here are courteous, they just need to be cloned, a few times. The gentleman running the register, I believe his name is Philip, is very good at processing the long lines and assuring customers they are being taken care of."

"Went to pick up medicine yesterday. I really needed 4 of my prescriptions. the time the most important was still not ready. Now ..I will probably run out of insulin needles because they put them back in stockwill be lucky if I get kins...been trying to get insulin , since I complained to corporate customer service yesterday, they took my prescription out of the request . Rylee and Philip are the only good people left in that store"

"If I could leave 0 stars - I would. My provider sent my prescription to this pharmacy by mistake. When I contacted the pharmacy I was told they could put the medications on hold to be able to switch them to a closer pharmacy to my home; this one is 40 minutes away from my home; as I was waiting for the pharmacy tech to verify this with the pharmacist I was hung up on. When I called back the pharmacy was on lunch break. I had to wait another 30 minutes before I could call back to just see if the prescriptions could be filled there since one of the scripts would’ve had to be resubmitted by my provider. When I called back I waited on hold for over 10 minutes (I understand pharmacies are busy considering I work with them daily in the medical field I am in) however I was very rudely snapped at immediately when I gave my name and birthday just to discuss the matter and was angrily told “I already put those prescriptions back so you are gonna have to wait till tonight or tomorrow morning.” I have never been talked to so disrespectfully and rudely. Your name was RAY I believe it was and madam you are more disrespectful than my worst psych patients. If you are going to work in a career field involving customer service maybe learn some respect or find a new career. You talk to people worse than my psych patients who are in a manic state and unaware of what they are doing. Speaks volumes on who you are as a person."