Hand and Stone Massage and Facial Spa 12501 Dillingham Square, Woodbridge, VA 22192

"Johnika was excellent. I was buying a present for a bday and she went above and beyond to make sure I got what I needed. She was very nice and explained everything well and with confidence. Highly recommend you come see her."

"I made an appointment to get a facial and a massage. The morning of my appt I was told I could only get 1 of the services due to someone calling out sick. Understandable. Then I was called back and told they're able to do both services, only for me to show up and they tell me they can only do one service. I'm under the impression that I'm only doing the massage ,so when done I put my clothes on to leave only for them to then say they can do the facial as well. They're not the best at communicating. Staff is very friendly, but can be kind of talkative especially if you're trying to relax, but I didn't mind the conversation. I was given a gift card to come here, however, the person who bought it for me wasn't aware that there was a different price for 1st time visitors and those who are repeat customers, so the person who came with me that also had a gift card had to pay additional money out of pocket since they've been there before. It was a lot for a mediocre massage. Facial was nice though."

"Kelly in the Woodbridge Spa is amazing! She is so knowledgeable and has done several different types of massages for me. All have been AMAZING! The spa itself is beautiful, the customer service has always been very professional and kind. I’ve also enjoyed several facials there and I can’t decide which esthetician I like best! They’re all great!!"

"I need a manager to contact me. I tried sending this message via the “contact us” on your website but it leads to an error. I visited today for a massage and my first ever facial. The massage was amazing. For the facial, as I’ve never gotten one before, I didn’t know what to expect. The girl came in and asked what my problem areas are and I told her. She said nothing more than how to undress and where to put my head then my feet. When I looked confused she asked “oh do you have any question” I clarified where to lie down and she left. When she returned, she wiped my face then put a scolding hot towel on my face saying absolutely nothing. Then put glasses on my face and turned on a light. She told me she she recommends using a machine that would extract the black and white heads then put a serum to prevent further ones. I said okay. She used a machine that didn’t even have suction and she didn’t even treat my nose area, the area I told her was my problem area. She wrapped and massaged my face a few more times then said “the session is over”. Upon checkout, I learned that this “treatment” was like $130 or so dollars extra!! I was never explained this and, as soon as I got to my car, almost none of my pores had been cleaned out. I was able to squeeze out whiteheads all over my face. Had she shown me a mirror while in the office, I would’ve told her immediately that I wasn’t satisfied. This facial service was despicable and I was tricked into paying for a service that I did not consent to pay for. Please have a manager contact me asap."

"A few weeks ago I was gifted a massage and it was a wonderful experience. I couldn’t believe the attention to detail, pressure, and overall kindness that Ellie provided me during their service. It was even more remarkable as I was the last massage of what I imagine was a busy weekend. Ellie provided a much needed act of care and release for me and I’m looking forward to returning."