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Land & Coates - Newport News
12911 Jefferson Avenue, Newport News, Virginia, United States
About the Land & Coates - Newport News
Land & Coates in Newport News is a trusted general contractor and store located at 12911 Jefferson Avenue in Virginia, United States. With a wide range of products and services, they cater to all your construction and home improvement needs. From tools and equipment to building materials and landscaping supplies, Land & Coates has everything you need to complete your project successfully. Their knowledgeable staff is always ready to assist you with expert advice and top-notch customer service. Whether you are a professional contractor or a DIY enthusiast, Land & Coates is your one-stop shop for all things construction-related in Newport News.
Photos of Land & Coates - Newport News
12911 Jefferson Ave, Newport News, VA 23608, United States
Opening hours of Land & Coates - Newport News
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Land & Coates - Newport News
"Took our saw in to have the fuel line replaced and were told 3 weeks.5 weeks and 4 different excuses later we went and got it .The store manager only said do you still want us to repair your saw?Really?"
"I hope that management considers that diversity training would help to create an atmosphere that is welcoming to folks regardless of their skin color or other factors. My friends found this location to be extremely unwelcoming. We won't be going back."
"Customer Service could use some updated training, took our blower in today with issue and spoke to Wayne, explained we were having same problem we had two years ago when we brought it in and it was a loose bolt causing issue, it was repaired and great customer service. Was told today it wasn’t same thing that it was just flooded; however he could not start in back room, said it was out of gas, And when I told him we still had 2 months under warranty could he check it , he said unless it was factory defect it would not be warranted, he in no way tried to help , in fact he made us feel like we were foolish for bringing it in, my husband and I thought he was rude and condescending. We bought extended warranty and when we brought in two years ago for same problem, they verified warranty, checked it out and repair was covered, but Wayne diagnosed without doing anything but trying to start(which he couldn’t) and just saying it was flooded. I personally worked in a customer service position for years and this is not the way to keep customers, will never do business with them again. Betty Deans"
"The Newport News location delivers outstanding customer service. Dave, the Manager, is very helpful, professional and polite. And most importantly, he is patient in helping the customer decide which mower will best serve his/her needs. A+ customer service."
"I took my Stihl Chain Saw in for a starting problem, and was told the service tech was out that day. One of the employees asked me about the problem and uncovered a bad plug and dirty air filter and replaced both. He then topped it off with "true" gas and with me in tow, went outside and successfully started it. I had a big job in the back yard that needed immediate attention and was grateful for the help WAYNE STRICKLAND provided and made me a L&C customer for life."
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