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DC Glass Doors And Window Repair
601 13th Street Northwest, Washington, District of Columbia, United States
About the DC Glass Doors And Window Repair
DC Glass Doors and Window Repair is a reputable institution located at 601 13th Street Northwest in Washington, D.C. They specialize in providing top-quality repair services for glass doors and windows. Whether you need a quick fix or a complete replacement, their team of skilled technicians is ready to assist. In addition to their repair services, they also offer a wide range of products for sale in their store. With a focus on customer satisfaction and attention to detail, DC Glass Doors and Window Repair is the go-to destination for all your glass repair needs in the District of Columbia.
Photos of DC Glass Doors And Window Repair
South #90105, 601 13th St NW Suite 900, Washington, DC 20005, United States
Reviews of DC Glass Doors And Window Repair
"The worst company. Do not use them. It took them over a month to get back to me about my door and they still did not fix it and charged me a fee to get my refund back. They are a bunch liars and terrible. Do not waste your time. EDIT: they just responded to this review 5 years later asking me to change it and that it has been resolved when it very much so has not been resolved and I still think about them to this day how much of a scam they are. DO NOT TRUST THIS COMPANY."
"I’m a local home improvement contractor that was looking for a new glass vendor. I requested estimates for a frame-less class shower door from several local glass vendors. DC Glass came in at the lowest price. A word to the wise, the lowest price does not equate to the best value. By far, these guys are the least professional folks I’ve ever had the displeasure of dealing with. The estimator did not take into account other bathroom fixtures when measure for glass shower door. I was baited with one price that was later increased, “after” providing the required 60% deposit. The lead-time for delivery changed from 4 days to better than 14 days, the install was poor, the installers were late, didn’t bother to clean the glass shower door, chrome hardware, or job site following the install, and it took almost 2.5 hours for a simple shower door install (unbelievable). Buyer, beware, these guys lack professionalism, offer poor customer service, poor attention to detail , and are not reliable. I’ll “Happily” spend $200 more for a better product purchase and install experience. I wouldn’t recommend DC Glass Doors and Windows to my worse enemy."
"I was extremely impressed with the level of service and expertise from DC Glass Doors & Window Repair. I had 11 windows in my townhouse that were very difficult to open, many had broken clips and one even had a cracked glass pane. I was concerned that I may need to replace several of the windows which would've been costly. One of their service managers visited, and provided a thorough and very reasonable repair estimate. The parts were ordered and within a week they returned to complete all of the repair work. I was shocked at how easily the windows open and function now! I couldn't be more thankful to them. Great job!"
"Extraordinarily unprofessional, I have no idea how they stay in business. After placing down a deposit on March 31st for a commercial glass door, and being told the door would arrive and be installed two weeks later, I was informed today, May 4th, that I would be receiving a refund of my deposit, with no explanation as to why the contracted work would not be completed. Stay away from this company. The owner will run you around in circles. They rescheduled more times than I can remember at this point. Terrible way to treat clients."
"I set up an appointment for this company to come measure my door and give me an estimate to install glass in my balcony door. First they missed the appointment and i had to keep calling to get someone on the phone to reschedule then i asked for a written proposal and had been calling for a week. Spoke to someone on the phone and they said they would get the measurements from the technician then email me the proposal. Days went by and i still hadn't received it. Called again today and they told me i had to pay $35 just to have a proposal emailed to me. Why would they not tell me this at the beginning? I would have had no problem with it and who charges to have a proposal emailed but didn't charge to come out? If you value professionalism I recommend that you do not use this company. After i wrote this review they called my phone to tell me to don't call them while using foul language. I'm warning everyone, use this comapny at your own risk. The positive reviews are probably just some friends that they got to leave them a review to make them look good. Truly the most unprofessional company i have ever dealt with."
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