SiteOne Landscape Supply 9107 Old Staples Mill Road, Richmond, VA 23228

"Generally, hardscape customer service is lacking. I called before driving to the Staple Mills Rd location and was told they have the natural stone pavers I wanted. However, upon arrival, they did not have it or much of anything else. Their stock is lacking every time I go there. I will not continue to waste my time driving there only to find they have limited inventory. It was much better when it was Pete Rose. I will not return."

"Excellent service from order to pick up. I placed a large order and was emailed with updates, they helped load the order and added on a few items I needed on the spot. Will definitely come back again."

"I highlight the good service, very professional and the personalized attention of each of its employees always. the prices of the materials and their indisputable quality... with great customer service hours, leave us no other option than to continue working with this great group of people and excellent service. sign so. Thanks for the daily help... My name: Marcelo. My company: New Age Landscaping."

"Good variety of plants. I put a very large order and they were responsive. Few plants died so I asked to purchase replacement. customer service doesn’t exist. Kevin Meyers lies to your face without any shame. Kept telling me my order is ready to ship but he didn’t even put it in. After calling and emailing over ten times I had to go pick it up myself. They never return your call. Plus they charged me more for replacing my plants from what I originally paid for"

"A good selection of primarily landscape shrubs and trees. Very helpful personnel. Online inventory lets one check in availability in advance. Although this business is aimed toward the wholesale trade, it's great for the homeowner as well."